Information Governance Support Officer

Herefordshire Council; Hereford; On-site; GBP 28,000 - 32,000; Part time

Benefits offered by this job

LGPS

31 days annual leave (pro rata)

Flexible working

Employee Assistance Programme

Professional membership fees

Job summary

Herefordshire Council are seeking an enthusiastic Information Governance Support Officer to assist with administration within the Information Governance Team. This role focuses on handling FOI and EIR requests from the public and supporting policy delivery within a busy council environment.

You will work with the Information Governance Manager and DPO, bringing excellent communication and analytical skills, with the ability to manage confidential information and deadlines in a complex setting.

Qualifications

• Experience in Information Governance or Administration previously.
• Ability to work to deadlines with confidential information.
• Strong written and verbal communication and interpersonal skills.

Responsibilities

• Serve as a main contact for Freedom of Information and Environmental Information Regulations requests and other public information requests.
• Support the Information Governance team with policy delivery and framework implementation.
• Work with the Information Governance Manager, DPO and team members to manage workload and processes.

Skills

Information governance

Administrative experience

Communication skills

Deadline-driven

Education

A-Level or equivalent

Job description

Herefordshire Council are seeking an enthusiastic part time (30 hours) Information Governance Support Officer to support the administration processes and workload within our busy Information Governance Team. Forming part of the Corporate Services Directorate, the Information Governance Team is a dynamic, multi-skilled team which is responsible for delivering our strategy for meeting our statutory requirements around managing information., As an Information Governance Support Officer, you will be one of the main points of contact for Freedom of Information and Environmental Information Regulations requests and other information requests from the public. You will also support the wider Information Governance team with the delivery of the council's Information Governance policy and framework. You will be working with, and directly supporting, the Information Governance Manager, Data Protection Officer and other members of the team. You will be able to demonstrate excellent communication skills both written and verbal, and strong interpersonal and analytical skills. You will also have experience of working to deadlines and with confidential information.

• A good educational background preferably to A-Level standard.
• Demonstrable recent and continuing professional development.
• Experience of working within Information Governance or Administration will stand you in good stead for this role.
• The ability to work in a complex environment whilst dealing with changing priorities.

We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong.

At Herefordshire Council, every role matters and every person makes a real difference for our communities. We're a team where people feel valued, supported and empowered to grow together. Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west. Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region. The council priorities over the next four years are set out in the Council Plan, with four main areas; People: We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life. Place: We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers. Growth: We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure. Transformation: We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money.

• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it may be subject to a Disclosure and Barring Service check.

A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Salary range of £28,142 - £32,061 (pro rata).
• Enrolment in the Local Government Pension Scheme (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days' annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job-sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.