Information Governance Officer

Solicitors Regulation Authority; West Midlands; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Solicitors Regulation Authority in Birmingham is seeking a proactive Information Governance and Compliance professional to join the team. You will handle complex data protection requests, FOIA disclosures, and information governance matters, acting as a key contact and helping to raise awareness across the organisation.

The role requires excellent communication, strong organisational skills, and the ability to work independently within a regulatory/compliance setting.

Qualifications

• Working experience of processing complex data subject requests and freedom of information requests.
• Excellent knowledge of Information Governance and an understanding of relevant legislation (Data Protection Act 2018 (DPA), Data (Use and Access) Act EU and UK General Data Protection Regulation (GDPR), Freedom of Information Act 2000 (FOIA)).
• Excellent written and verbal communication skills.
• Excellent organisational skills and ability to meet deadlines.
• Attention to detail and the ability to produce high quality written work
• Ability to research and review, analyse and present legal information
• Ability to work independently and on own initiative, seeking guidance when appropriate
• Good level of IT skills knowledge and experience of using Microsoft O365 applications and tools.

Responsibilities

• Deal with information governance and compliance matters, mainly handling complex and high-volume requests under data protection legislation, data protection complaints and information requests under FOIA.
• Act as a key contact for data protection and information governance, and support colleagues in handling complex disclosure matters and join projects where advice and support are required.
• Raise the profile of Information Governance and increase awareness of data protection across the organisation, developing and delivering training and awareness sessions, creating policies, procedures and guidance.
• Assist the DPO's wider team in all aspects of information governance and compliance.
• Work in a regulatory, legal, or compliance environment with excellent attention to detail and organisation to meet deadlines.
• Collaborate with stakeholders across the organisation to ensure regulatory obligations are met.

Skills

Data protection

Information governance

FOIA knowledge

GDPR knowledge

Written communication

Time management

Attention to detail

Independent working

Tools

Microsoft O365

Job description

The Information Governance and Compliance Team is responsible for ensuring the organisation meets its legal and regulatory obligations in relation to data protection, as well as helping to ensure that the business follows good records management practice.

The team manages complex and high-volume data protection requests, queries and complaints as well as requests under the SRA's Transparency Code (Freedom of Information Act) and provides advise on records management.

The role

You will have an opportunity to be part of a supportive team that collaborate with stakeholders across the organisation.

In the role you will be responsible for dealing with information governance and compliance matters, mainly handling complex and high-volume requests under data protection legislation, data protection complaints and request for information under the SRA's Transparency Code (in line with Freedom of Information Act).

You will act as a key contact for data protection and information governance, and you will support your colleagues in handling complex disclosure matters and join projects where advice and support are required.

You will raise the profile of Information Governance and increase awareness of data protection across the organisation, ensuring colleagues understand their responsibilities by developing and delivering training and awareness sessions, creating policies, procedures and guidance.

You will assist the DPO's wider team in all aspects of information governance and compliance.

This is an exciting role that will suit an individual who has previous experience in working in a regulatory, legal, or compliance environment and possess knowledge of data protection legislation. Someone who has excellent attention to detail, good time and workload management skills, good communication skills and the ability to assess and prioritise competing demands on their time.

What's in it for you

• Gain exposure of working across governance and compliance functions
• Be part of a supportive and friendly team
• Collaborate with colleagues across the organisation

What we are looking for

• Working experience of processing complex data subject requests and freedom of information requests.
• Excellent knowledge of Information Governance and an understanding of relevant legislation (Data Protection Act 2018 (DPA), Data (Use and Access) Act EU and UK General Data Protection Regulation (GDPR), Freedom of Information Act 2000 (FOIA)).
• Excellent written and verbal communication skills.
• Excellent organisational skills and ability to meet deadlines.
• Attention to detail and the ability to produce high quality written work
• Ability to research and review, analyse and present legal information
• Ability to work independently and on own initiative, seeking guidance when appropriate
• Good level of IT skills knowledge and experience of using Microsoft O365 applications and tools.

Useful and additional information

There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week

We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't in this advert or on our website, please contact us via .

Closing date for applications is 1 November 2026 at 11:55 pm.