Information Governance & Data Rights Assistant

Coventry City Council

Coventry

On-site

GBP 24,000 - 28,000

Full time

2 days ago

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Job summary

Coventry City Council is seeking an Information Governance Assistant to support data protection and information rights. You will be the first point of contact for requests under the Freedom of Information Act, Environmental Information Regulations and individuals' requests about their personal data.

You will log, validate and follow up requests, provide guidance to the public and colleagues, and work with the Information Governance Team to ensure timely disclosure while maintaining

Qualifications

Strong customer service and IT skills.
Excellent oral and written communication skills.
Experience handling data and presenting findings.
Team player who is also a self-starter.

Responsibilities

Act as the first point of contact for public access to information under the Freedom of Information Act, Environmental Information Regulations and for individuals making requests about their personal data (Subject Access Requests).
Log, validate and follow up requests, working with colleagues in the Information Governance Team.
Provide advice to the public, colleagues and partners on information rights and information sharing.
Prepare information for disclosure and ensure requests are managed within legal timescales.
Handle phone and email inquiries into the Information Governance team.

Skills

Customer service

IT skills

Oral and written communication

Data handling and presenting findings

Job description

You will log, validate and follow up requests, provide guidance to the public and colleagues, and work with the Information Governance Team to ensure timely disclosure while maintaining

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