Information Governance Clerk - Access

Integrated Care System; Wirral; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Wirral is seeking an Information Governance Clerk to provide clerical support within the Access to Information Team. The ideal candidate will have excellent communication and organisational skills, experience in the NHS, and the ability to manage confidential information. Responsibilities include clerical tasks and maintaining statistical records. This position offers the opportunity to work in a supportive healthcare environment serving a large community.

Qualifications

• Experience of dealing with confidential/sensitive information would be an advantage.
• Customer Service Experience.
• Administrative Experience within the NHS.

Responsibilities

• Provide clerical support within the Information Governance Team.
• Participate in department audit by maintaining statistical records.
• Ensure data security and confidentiality is maintained.
• Assist in the recruitment process when required.

Skills

Good written and verbal communication skills

Good numeracy and literacy

High level of accuracy and attention to detail

Ability to organise own workload

Ability to work well as part of a team

Education

Minimum of 5 GCSE's including Maths and English (Grade A-C) or equivalent

NVQ level 2 in Customer Care

Tools

Cerner Millennium

Job description

Go back Wirral University Teaching Hospitals NHS Trust

Information Governance Clerk - Access

The closing date is 05 August 2025

We are currently looking to recruit an Information Governance Clerk, primarily based within the Access to Information Team to provide clerical support.

Good communication, organisational and interpersonal skills are essential, together with keyboard/computer skills.

Experience of dealing with confidential/sensitive information would be an advantage.

Main duties of the job

• Provide clerical support within the Information Governance Team.
• Participate in department audit by maintaining relevant statistical records of work carried out.
• Responsible for ensuring all original documents scanned are filed and indexed, in accordance with departmental standards, to enable easy retrieval when required.
• Use appropriate computer based systems and databases to maintain/input information.
• Ensure at all times data is secure and confidentiality is maintained.
• Comply at all times with safety instructions and policies.
• Take part in the training of new staff.
• Assist in the recruitment process when required.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see attached Job description for further information about the Information Governance Clerk position available with WUTH.

Person Specification

Qualifications, Specific Experience & Training

• Minimum of 5 GCSE's including Maths and English (Grade A-C) or equivalent
• Customer Service Experience
• Experience of working within required timeframes
• NVQ level 2 in Customer Care
• Administrative Experience within the NHS

Knowledge and Skills

• Good Standard of written and verbal communication skills
• Good standard of numeracy and literacy
• Demonstrate a high level of accuracy and attention to detail
• Ability to organise own workload
• Ability to work well as part of a team
• Knowledge of Cerner Millennium

Personal Attributes

• Self motivated
• Smart appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral University Teaching Hospitals NHS Trust