Information / Data Governance Officer

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust; Wigan; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Wigan seeks an Information Governance officer to ensure compliance with data protection regulations. The role includes advising staff, managing information governance initiatives, and training teams on best practices. The position is hybrid, allowing remote work while collaborating in-person with colleagues. Ideal candidates will have strong interpersonal skills and relevant qualifications in data protection and records management.

Qualifications

• Knowledge of Data Protection Act 2018 and GDPR.
• Experience of working in an NHS or large organization.
• Ability to communicate effectively with staff at all levels.

Responsibilities

• Ensure the Trust meets its data protection obligations.
• Provide training on confidentiality and data access.
• Develop and manage the Trust Document Control Programme.

Skills

Excellent interpersonal skills

Advanced Microsoft Office skills

Strong analytical skills

Project management techniques

Education

Professional or Management qualification equivalent to degree level

Relevant qualifications in Data Protection or Records Management

Job description

Overview

Are you passionate about protecting data, enabling ethical information use and supporting high quality care through sound governance? WWL is looking for a proactive and detail-oriented Information Governance officer to join our dedicated team.

In this role you'll help ensure the Trust meets its data protection, confidentiality and information security obligations. From advising staff on IG best practices to supporting Freedom of Information and Subject Access Requests, supporting the completion of DPIA's and supporting the completion of the DSPT / CAF.

Whether you're building on previous IG experience or stepping up into a more senior role, this is a brilliant opportunity to make real impact and grow your expertise. You'll work alongside supportive colleagues in a forward-thinking team that values collaboration, innovation and continuous improvement.

This hybrid role offers the best of both worlds - the flexibility to work remotely alongside the opportunity to collaborate on site with a supportive and experienced IG team.

If you're ready to champion good Information Governance and help shape how the Trust uses and protects data, we'd love to hear from you.

Main duties of the job

We require a knowledgeable, highly motivated and well organised individual to work in this busy and dynamic environment. You will have excellent interpersonal and Excel skills with an ability to work with a range of internal and external stakeholders including our staff, patients, subject matter experts, health care providers, police and other third parties in the protection and provision of information. In addition, you will be required to provide training sessions and communications on the importance of maintaining confidentiality and appropriately accessing records.

A previous working knowledge and experience in Data Protection, Information Governance and interest in the requirements of the General Data Protection Regulation and DP 2018 will all be essential criteria for any applicant.

As well as the above specialist expertise the ideal candidate will be an excellent team worker able to bring colleagues together from across a diverse organisation to ensure all matters of information governance are managed safely.

About us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.

People at the Heart

Listen and Involve

Kind and Respectful

ONE Team

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting [e-mail] where you can also ask about how to access vaccinations.

Job responsibilities

Demonstrate a detailed knowledge of Data Protection Legislation, Statutory Records Management Control procedures, the Freedom of Information Act and the Environmental Information Regulations, acting as a source of expertise and guidance to Trust staff within the organisation.

Demonstrate detailed knowledge of project management techniques to ensure the Trust complies with statutory regulations such as the Publication Scheme and procedures that form the Document Control Programme of the Trust.

Maintain knowledge in the field of records management keeping up to date with any changes and recommended good practice by researching highly complex NHS and Department of Health guidance and relevant legislation and interpreting its impact on the Trust.

Develop and liaise with project plans to support the roll out of the Trust Document Control Programme in liaison with the key stakeholder managers based on knowledge of organisational development systems and processes.

Provide statistical information to the Information Governance Manager, to support ongoing monitoring of Trust compliance with core performance standards, using knowledge of statistical process control techniques.

Produce monthly document control performance reports for executive review, ensuring that all information is timely and accurate, based on knowledge of key performance indicators around corporate governance.

Maintain and update own knowledge of developments in Data Protection Legislation, Freedom of Information / Environmental Information Regulations and corporate document management control systems and their related statutory instruments/policies.

Person Specification

Qualifications

Essential

• Specify justifiable Professional or Management qualification equivalent to degree level or significant experience working in the NHS
• Relevant qualifications in Data Protection / Data Processing / Freedom of Information / Environmental Information Regulations / Records Management or equivalent experience working in these fields

Desirable

• ECDL
• Statistical review of outputs.
• Prince 2 practitioner

Experience

Essential

• Working with information in an NHS or similar large organisation
• Experience of the Information Sharing Gateway
• A good working knowledge of Information Governance principles and practices
• Database design and systems management
• Working in a confidential and secure environment
• Awareness of corporate and health records management issues
• Experience of developing policies and procedures
• Interacting with staff at all levels
• Training, promoting use of information.
• Knowledge of meetings administration

Desirable

• Working in a NHS health informatics environment
• Web design
• Working in a risk assessment environment
• Experience of working in a multi-disciplinary team

Skills

Essential

• Ability to work with limited supervision, initiative and be self-motivated and to work to deadlines
• High level of interpersonal skills including the ability to lead, influence and motivate staff at all levels
• Advance Microsoft Office skills
• Excellent organisational skills and the ability to solve problems logically
• Good telephone manner
• Excellent IT Skills
• Project management techniques
• Report writing
• Strong analytical skills
• Deliver presentations to large audiences
• Excellent verbal and other communication skills
• Ability to communicate effectively with staff at all levels and the public
• Interpersonal skills to facilitate joint working and promote partnership development
• Ability to motivate others

Desirable

• Literature reviews
• Application of quality assurance techniques to check work outputs.

Knowledge

Essential

• Data Protection Act 2018, GDPR and Caldicott Principles,
• Freedom of Information and Environmental Information Regulations
• Information governance agenda in the NHS
• An understanding of the confidentiality and sensitivity of dealing with all forms of Person Identifiable Information
• A good working knowledge of the Information Sharing Gateway
• Understanding of general NHS functions
• Business objectives of client organisations
• Excellent verbal and other communication skills
• Ability to communicate effectively with staff at all levels and the public
• Interpersonal skills to facilitate joint working and promote partnership development
• Ability to motivate others
• Evidence of continuing professional development

Additional

Essential

• Team player who is also able to work independently under pressure and manage priorities appropriately
• Ability to demonstrate a high level of attention to detail
• Hard working, motivated, enthusiastic
• Positive attitude towards learning and development, demonstrated by a record of continuing professional development
• Be a car driver, or have the ability to respond promptly to the need to travel: and be flexible in terms of prioritisation of tasks and developments.
• To undertake this post, you must be able to drive and have access to a vehicle. Should you not meet this requirement due to a disability, you are of course able to apply and a discussion regarding whether reasonable adjustments could be made to the role would take place before any offer is confirmed.
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX

Employer's website