Information Communication Technology Trainer. Job in Birmingham Education & Training Jobs

VECTOR RESOURCING; Birmingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking an experienced IT Software Trainer to enhance the skills of their team. In this hybrid role, you will design and deliver engaging training programs for various software applications, ensuring that both new and existing staff are well-equipped to utilize these tools effectively. Your responsibilities will include conducting skills gap analyses, creating user guides, and providing induction training. This position requires strong communication skills and the ability to manage multiple priorities, making it an exciting opportunity for those passionate about training and development. Join a dynamic team and make a significant impact on software rollouts and staff upskilling.

Qualifications

• Proven experience as an IT Software Trainer or in a similar role.
• Strong communication and interpersonal skills with a customer-first approach.

Responsibilities

• Design and deliver tailored IT training sessions across departments.
• Evaluate training effectiveness and continuously improve course content.

Skills

IT Software Training

Communication Skills

Organisational Skills

Digital Training Content Creation

Customer Service Orientation

Tools

Learning Platforms

Job description

Job Profile

We're looking for an experienced IT Software Trainer to join our IT Application Support Team. You'll design and deliver engaging training programmes for both existing and new software applications, using a mix of face-to-face sessions, webinars, and digital learning materials. This is a hybrid role requiring some UK travel-especially during major rollouts.

Responsibilities

• Design and deliver tailored IT training sessions across departments
• Conduct skills gap analyses and create simple, effective user guides
• Provide induction training for new starters and upskilling for current staff
• Support software rollouts with targeted training and post-go-live assistance
• Evaluate training effectiveness and continuously improve course content
• Maintain training records and support admin tasks related to training delivery

Skills & Experience

• Proven experience as an IT Software Trainer or in a similar role
• Confident delivering training both in-person and virtually
• Strong communication and interpersonal skills with a customer-first approach
• Experience creating clear documentation and digital training content
• Strong organisational skills with the ability to manage multiple priorities
• Familiarity with learning platforms and modern training methods
• Full UK driving licence (required for travel)