Information Analyst

Northumbria Healthcare NHS Foundation Trust; Norwich; On-site; GBP 30,000 - 50,000; Full time

Job description

Job Summary
Fixed term contract/ secondment opportunity until March 2026
The Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT) Business Intelligence Department is responsible for the delivery of informatics and data analysis across the Trust to support its clinical and administrative obligations.

The Department is comprised of a team of 25 Analysts, Officers and Developers and aims to provide the highest degree of services and support to Trust staff and the Trust's partners and commissioners. These services are undertaken through the provision of information, research, and analysis to customers throughout the trust. This service helps ensure that the best patient care is always available, and that staff productivity is maintained.

Main duties of the job
As an Information Analyst you will use a number of tools, including SQL and Power BI to extract and automate large data sets from a number of different sources. You will use analytical techniques to interpret this information and produce reports that convey their meaning easily to the recipient. By adding value to the raw data, you will be helping to empower the workforce by putting the right information in front of the right people, at the right time.

About Us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job Description
Job responsibilities

• Extraction and interrogation of data from multiple data sources using Business Intelligence software including, but not limited to SQL, SSRS, Microsoft Excel and PowerBI.
• Design, development and implementation of sometimes complex PowerBI and Excel reports and dashboards.
• Support Trust decision making through discussion and interpretation of information requests, data extraction, and the processing and production of reports which may be complex, business critical and/or confidential.
• Using creative and problem solving skills, support the changing information requirements of the trust through the design, development and creation of reporting solutions.
• Interpret information, highlighting trends and/or inconsistencies and undertake ad hoc data analysis to investigate any issues highlighted.
• Carry out analysis of data to produce and disseminate accurate and easy to use analytical reports that are fit for purpose and which are presented in the most suitable format to all relevant parties, including outside organisations.
• Ensure all work is fully validated and quality assured prior to distribution and that reports meet the end users need. Unresolved discrepancies must be reported to the senior management.
• Produce and interpret data quality monitoring reports to ensure that information produced uses data that is credible and adheres to NHS Data Standards.
• Assist colleagues with analytical support for the more complex tasks, working collaboratively with the wider team. Provide resilience via training where applicable.

Person Specification
Qualifications
Essential

• Relevant degree or equivalent experience

Experience
Essential

• Previous experience of at least one of the following BI tools; T-SQL, SSRS and PowerBI
• Significant experience of researching, processing and analysing large volumes of data through the use of analytical techniques and products.
• Excellent working knowledge of Microsoft Excel including the creation of complex queries and dashboards.

Skills
Essential

• Demonstrate effective report writing and communication skills. (Experience presenting information & Ability to articulate complex issues in an understandable way).
• Good literacy and numeracy skills with the ability to produce accurate and timely reports.
• Demonstrate excellent interpersonal skills, with proven experience of forming and maintaining relationships.

Attitude, Aptitude
Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name
Norfolk and Norwich University Hospital
Address
20 Rouen Road, Norwich, NR1 1QQ
Employer's website
https://teamnnuh.co.uk/