Informatics Technical Support Specialist - AlinIQ IMS & BIS

Abbott Laboratories; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Abbott Laboratories is seeking an Informatics Technical Support Specialist for remote work in the UK. This role involves driving IT implementations for diagnostic software, providing professional service and training, and supporting customer accounts. Ideal candidates possess a degree in relevant fields and customer-facing IT experience.

Benefits

Competitive salaries

Defined contribution pension scheme

Private healthcare

Flexible benefits scheme

Qualifications

• Experience in installing, configuring, and maintaining diagnostics laboratory informatics applications.
• Track record in Healthcare with IT support emphasis.

Responsibilities

• Drive IT implementation for diagnostic software solutions.
• Deliver structured software application product training to end users.
• Support post-sales IT activities and provide expert knowledge.

Skills

IT functional expertise

Customer-facing post-sales support

Education

Bachelor's or Master's degree in Computer Science, Information Systems, or related field

Job description

Informatics Technical Support Specialist - AlinIQ IMS & BIS page is loaded

Informatics Technical Support Specialist - AlinIQ IMS & BIS

Apply locations United Kingdom - Remote time type Full time posted on Posted 3 Days Ago job requisition id 31121768

JOB DESCRIPTION:

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

The Opportunity
This position is in the Core Diagnostics Division. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems are often the first step in patient care decision-making for hundreds of health conditions, from heart attacks to blood disorders to infectious diseases and cancers.

As the Informatics Technical Service Specialist, you will:

• Drive the IT implementation for Abbott Diagnostics laboratory software solutions.

• Deliver excellent technical professional service and training.

• Work closely with regional/local sales teams and Informatics Sales colleagues to develop and profitably grow existing customer accounts.

• Ensure all IT implementation projects are delivered and executed as per the Statement of Work.

• Assist in the preparation of Statement of Work documents, ensuring all relevant information is captured.

• Specify the appropriate hardware solution for IT solutions and liaise with third-party IT hardware providers where appropriate.

• Perform software-related installation and configuration processes.

• Deliver structured software application product training to the end user.

• Support post-sales IT activities and provide expert knowledge.

• Support the procurement process by providing technical information.

Required Qualifications:

• Bachelor's or master’s degree in computer science, Information Systems, Medical or Hospital Informatics, or related disciplines, or relevant experience installing, configuring, and/or maintaining diagnostics laboratory informatics applications.

Required Experience:

• Track record in Healthcare with an emphasis on customer-facing post-sales IT support.

• Excellent IT functional expertise, IT product, and industry knowledge in Laboratory Medicine.

• Willingness to travel frequently

What We Offer:
As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance, and a flexible benefits scheme.

Apply Now
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us atwww.abbott.com, on Facebook atwww.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

CRLB Core Lab

LOCATION:

United Kingdom > Maidenhead : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Driving a personal auto or company car or truck, or a powered piece of material handling equipment

About Us

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.