Info Rights Case Officer (Part-Time, Hybrid)

Tate; Eastbourne; Hybrid; GBP 17,000 - 18,000; Part time

Job summary

Tate seeks a part-time Information Rights Case Officer in Hove to support management of information rights requests under FOIA, GDPR, and related laws. You will work on a hybrid basis handling queries by phone and written correspondence, ensuring timely responses and accurate guidance.

The role is 22 hours per week on a temporary 3-month contract, with office presence as needed. Experience with sensitive cases and strong literacy/numeracy are essential.

Qualifications

• Experience in a busy, high-volume administrative environment.
• Knowledge of Data Protection Act 2018, UK GDPR, FOI/EIR.
• Ability to handle sensitive casework and support customers with diverse needs.

Responsibilities

• Respond to information rights requests (SARs, FOI, EIR) within deadlines.
• Provide guidance and support to the public on information rights.
• Log and track requests; liaise with colleagues to obtain accurate information.
• Advise managers on information rights legislation and best practices.
• Deliver training and support to internal teams as required.
• Contribute to service-improvement initiatives through analysis.

Skills

Information rights

FOIA

Data Protection

SAR handling

Customer service

Education

GCSE Maths and English

Job description

Tate seeks a part-time Information Rights Case Officer in Hove to support management of information rights requests under FOIA, GDPR, and related laws. You will work on a hybrid basis handling queries by phone and written correspondence, ensuring timely responses and accurate guidance.

The role is 22 hours per week on a temporary 3-month contract, with office presence as needed. Experience with sensitive cases and strong literacy/numeracy are essential.