Industry Specialist

Archlabs; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Archlabs is seeking an Industry Specialist to accelerate growth across FMCG, retail, manufacturing, 3PL, and e-commerce. The role is senior and client-facing, sitting at the crossroads of industry expertise, solution consulting, and business development.

You will engage with enterprise prospects and customers, shaping deals, supporting implementations, and establishing Archlabs as the platform of choice for logistics transformation.

Qualifications

• 12+ years of experience in logistics, supply chain, or operations.
• Deep understanding of last-mile delivery and distribution network operations.
• Proven ability to engage and influence C-suite and senior stakeholders.
• Experience in solution consulting, pre-sales, or industry advisory in tech/consulting.
• Strong commercial acumen—ROI modelling, business case discussions, and contracts.

Responsibilities

• Serve as a subject matter expert and trusted advisor on logistics and operations for enterprise prospects and customers.
• Lead and support complex sales cycles; translate customer challenges into compelling solution narratives.
• Conduct discovery sessions and business case development with senior stakeholders.
• Collaborate with Sales, Product, and Customer Success to shape deals and deployments.
• Contribute to RFP responses, solution proposals, and executive presentations.
• Provide market insights to shape go-to-market strategy, product positioning, and partnerships.
• Support onboarding and early-stage implementation by linking industry context with platform capability.
• Represent the company at events to build brand and pipeline.

Skills

Industry expertise

C-suite influence

Solution consulting

ROI modelling

Logistics tech

Education

MBA or postgraduate

Tools

TMS

WMS

Route optimization

Job description

Industry Specialist

Department: Sales

Employment Type: Full Time

Location: EU, UK - London, North America

Description

We are looking for an experienced Industry Specialist to help accelerate the company's growth in key markets. This is a senior, client-facing role that sits at the intersection of industry expertise, solution consulting, and business development.

You will engage with enterprise prospects and customers across FMCG, retail, manufacturing, 3PL, and e-commerce - helping them understand how the company can transform their logistics operations. You will work closely with Sales, Product, and Customer Success teams to shape deals, support implementations, and build the company's reputation as the platform of choice for logistics transformation.

Key Responsibilities

• Serve as a subject matter expert and trusted advisor to enterprise prospects and customers on logistics, supply chain, and last-mile operations.
• Support and lead complex sales cycles — translating customer operational challenges into compelling the company solution narratives.
• Conduct discovery sessions, workshops, and business case development with senior stakeholders including Operations, Supply Chain, and Commercial Directors.
• Work with the Sales team to identify and develop new business opportunities across target verticals and geographies.
• Contribute to RFP responses, solution proposals, and executive presentations.
• Provide market and industry insight to shape the company's go-to-market strategy, product positioning, and partnership approach.
• Support customer onboarding and early-stage implementation by bridging industry context with platform capability.
• Represent the company at industry events, conferences, and forums - building brand presence and sourcing pipeline.
• Feed customer and market intelligence back into Product and Marketing teams to inform roadmap and messaging.

Skills, Knowledge and Expertise

Essential

• 12+ years of experience in logistics, supply chain, or operations - ideally spanning both practitioner and advisory/consulting roles.
• Deep understanding of last-mile delivery, distribution network operations, and logistics technology (TMS, WMS, route optimisation).
• Proven ability to engage and influence C-suite and senior operational stakeholders.
• Experience in a solution consulting, pre-sales, or industry advisory capacity within a technology or consulting environment.
• Strong commercial acumen — comfortable supporting business case development, ROI modelling, and contract discussions.
• Sector expertise in one or more of: FMCG/CPG, retail, e-commerce, 3PL/CEP, or manufacturing.

Desirable

• Prior experience at a supply chain or logistics consultancy (e.g. Miebach, Argon & Co, OC&C, or equivalent).
• Hands-on experience with logistics SaaS platforms or enterprise technology deployments.
• Exposure to AI-driven logistics optimisation, demand forecasting, or network modelling tools.
• Six Sigma, Lean, or equivalent process improvement certification.
• MBA or relevant postgraduate qualification.

Benefits

Become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization.

The company is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.