Industry Sales & Service Representative

Caterpillar; Botcheston; On-site; GBP 40,000 - 50,000; Full time

Job summary

Join Caterpillar as an Industry Sales & Service Representative, where you will play a pivotal role in driving sales and dealer relationships in the construction sector. This position requires a strong focus on customer solutions and extensive regional travel, alongside an opportunity to thrive within a Fortune 100 company offering competitive benefits, a collaborative culture, and substantial career growth.

Benefits

27 days annual leave + bank holidays

Flexible Buy in Benefits such as Private Medical

Contributory Pension Scheme

Free Car Parking

Share Scheme (50% Company Matched)

Qualifications

• Track record of success in a field representative role in construction equipment industry.
• Ability to adapt to change and create tactics matching market needs.
• Experience in delivering product training to dealer sales team.

Responsibilities

• Consult with dealers to market Caterpillar BCP and assist in dealer sales capability.
• Meet/exceed sales targets for machines and customer agreements.
• Support dealers in tender business and pipeline management.

Skills

Customer Focus

Industry & Product Knowledge

Decision Making and Critical Thinking

Effective Communications

Negotiating

Relationship Management

Business Development

Value Selling

Education

Relevant degree or equivalent demonstrated work experience

Job description

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Industry Sales & Service Representative, Desford

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Client:

Location:

Desford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

65ffb1453ad6

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Caterpillar Building Construction Products (BCP) Sales Representative you will consult with dealers to market Caterpillar BCP and Services and assist in the development of dealer sales capability within AME and Eurasia Regions.

Job Duties/Responsibilities may include, but are not limited to:

Responsible for “selling the house” (integrated solutions).

Meet/Exceed Business Plan Sales and Market Share targets for all machines, work tools and Customer Value Agreements at points of sale in the assigned territory.

Accountable for the merchandising support budget for the assigned territory.

Supporting dealers developing short term and long-term strategies to provide a strong value proposition for retail customers.

Assisting dealers on demand and supply management targeting to have optimal pipeline on ground to achieve business goals.

Supporting dealers in tender business by recommending the right combination of products & services fitting to the requirements and managing the pipeline to meet the deadlines.

Supporting dealer and Caterpillar marketing teams to deliver tailor made campaigns to acquire new customers with low cost.

Analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers

Supporting the Second Level Dealer Network Development and Retail Business Coverage Projects.

Being a champion of safety in region.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Skills You Will Have

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry & Product Knowledge: Knowledge of the organization's industry group, component product groups, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Business Development: Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.

Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top Candidates Will Also Have:

Knowledge of Caterpillar products, merchandising programs, warranty practices and procedures.

Current & proven track record of success in a (Internal or external) field representative role in construction equipment industry.

Effectively work with others both internal and external and ability to work independently.

Demonstrated the ability to work on increasingly more complex assignments.

Demonstrated the ability to be a team player.

Relevant degree or equivalent demonstrated work experience.

Demonstrated ability to adapt change, creating & leading tactics matching market needs.

Experience in creating roadmaps with dealers to achieve sustainable growth.

Understanding of local customer trends / market needs and ability to provide supporting business cases for future product offerings.

Experience in delivering basic product trainings to dealer sales team on ground.

Experience in data analytics, aftermarket and digital would be desirable.

Experience in direct sales and/or business development would be a plus.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Job Title: Industry Sales & Service Representative

Benefits: 27 days annual leave + bank holidays, 12% bonus, Flexible Buy in Benefits such as Private Medical, Healthcare, Vison & Dental schemes and more, Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%), Free Car Parking, Caterpillar Advantage website

Contract: Permanent

Location: Desford

Hours: 37.5

Travel: Must be willing to travel extensively (> 50%)

Closing Date: 1st August

Job Reference: R0000266415

CATERPILLAR

Caterpillar is a world leader in construction and mining equipment—creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platform to care for the world, we work in. That’s why we lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

What will Caterpillar do for you?

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. Your power our success and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

What We Offer:

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).