Industry Data Flow Analyst

Sureserve Energy Services Meters (formerly Providor); Newmarket; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Contributory Pension scheme

Life assurance

29 days annual leave incl. bank hols

Enhanced family leave policies

Sureserve Benefits Hub

Virtual GP 24/7

Employee assistance programme

Bike2Work scheme

Job summary

Sureserve Energy Services Meters (formerly Providor) seeks a data support specialist to ensure data quality across our metering and industry data flows. You will work with BSCP, RGMA and service levels to investigate data issues and communicate to stakeholders.

Responsibilities include resolving data exceptions, generating ad hoc Excel reports, and analyzing data patterns. Energy industry knowledge is helpful; strong analytical and problem-solving skills are essential.

Qualifications

• Investigate and resolve data exceptions on metering worksheet error queues.
• Investigate and resolve dataflow exceptions in user error queues.
• Strong Excel skills for ad hoc reporting and data manipulation.
• Energy industry knowledge is desirable but not essential.
• Experience with data accuracy across industry data exchanges.

Responsibilities

• Investigating and Resolving data exceptions on metering worksheet error queues.
• Investigating and Resolving dataflow exceptions in user error queues.
• Investigating and Resolving data exceptions falling out of interfaces between work management systems and data flow capabilities.
• Ad hoc report production and data manipulation in Excel formats.
• Ad hoc investigation into data integrity issues.
• Reviewing and actioning industry data queries.
• Analyse industry data and interpret unusual patterns and possible causes.
• Provide first line service to client queries and reports.

Skills

Excel

Data analysis

Data quality

Problem solving

Analytical thinking

Job description

To support the Industry Data department in ensuring data quality across the Sureserve Energy Services Meters Business. Ensuring the timely and efficient delivery of data is passed through Sureserve Energy Services Meters systems. In particular ensuring industry data flows are exchanged inline with BSCP, RGMA and commercial service levels. To understand and analyse industry data issues and communicate to key stakeholders in the Sureserve Energy Services Meters business.,

• Investigating and Resolving data exceptions on metering worksheet error queues.
• Investigating and Resolving dataflow exceptions in user error queues.
• Investigating and Resolving data exceptions falling out of the interface between work management systems and data flow management capabilities.
• Ad hoc report production, manipulating data in Excel formats.
• Ad hoc investigation into data integrity issues.
• Reviewing and actioning industry data queries.
• Analyse industry data and interpret unusual patterns and possible causes.
• Providing first line service to client queries and reports.
  Working knowledge of energy industry operations, settlements and handling of data flows
• Strong technical/IT ability, in particular - Intermediate/Advanced Excel skills.
• Previous commercial experience, preferably within the Gas and Electricity Industry (desirable - not essential)
• Energy Industry knowledge of UK domestic energy and metering markets
• Strong analytical ability (essential)
• Strong problem solving skills and the ability to be proactive (essential)
  Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.
• Competitive salary
• Contributory Pension scheme
• Life assurance
• 29 days annual leave inclusive of bank holidays
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave
• Sureserve Benefits Hub, accessing over 1000's retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme