Industrial Global Accounts Manager

Castrol; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Castrol is seeking a seasoned Global Account Manager to lead strategic plans for Industrial Global Accounts across Europe and globally. You will coordinate a global network of account managers and cross-functional teams to deliver growth, margin and long-term value.

You will build senior-level relationships, negotiate complex contracts and tenders, and shape offers aligned with Castrol’s value proposition. A track record in industrial B2B sales and multi-country coordination is essential.

Qualifications

• 10+ years in Sales or Marketing with Industrial B2B exposure.
• 5+ years managing large, complex accounts, preferably global.
• Strong track record in strategic Key Account Management.
• Experience driving commercial growth and financial outcomes (revenue, margin, volume).
• Strong negotiation and consultative selling skills for complex contracts/tenders.
• Ability to influence and coordinate senior stakeholders across multiple countries.

Responsibilities

• Develop and execute strategic account plans for Industrial Global Accounts across Europe and globally, driving growth.
• Own commercial performance across assigned accounts: volume, turnover, gross margin, cash delivery.
• Lead and coordinate the global network of account managers, Sales and Technical teams.
• Build senior customer relationships and identify new opportunities across strategic segments.
• Lead complex negotiations, contracts and large tenders with regional and local teams.
• Coordinate development and implementation of customer offers aligned with account strategy.
• Establish targets, milestones and resource plans for key initiatives across stakeholders.
• Share best practices across the Industrial Global Account Management network.

Skills

Strategic planning

Global account management

Negotiation

Stakeholder management

Industrial B2B

Contract management

Tender management

Cross-functional leadership

Sales leadership

Relationship building

Education

Engineering or Finance degree

Business qualification preferred

Job description

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job Description

About the team

The Global Account Management team is responsible for driving sustainable growth and strategic partnerships with Castrol’s largest Industrial Global Accounts. Working across Europe and globally, the team partners with customers and stakeholders across Sales, Marketing, Technical and other functions to deliver strategic account plans, commercial growth and long-term customer value.

Key tasks

• Develop and execute strategic account plans for assigned Industrial Global Accounts, driving sustainable and profitable growth across Europe and globally.
• Own commercial performance across assigned accounts, including Volume, Turnover, Gross Margin and Cash delivery.
• Lead and coordinate the global network of account managers, Sales and Technical teams to deliver account strategies and growth opportunities.
• Build strong senior customer relationships and identify new opportunities across strategic Industrial segments and markets.
• Lead complex negotiations, contracts and large tenders, working closely with regional, cluster and local teams to maximise customer value and long-term profitability.
• Coordinate the development and implementation of customer offers, ensuring alignment with account strategy and Castrol’s value proposition.
• Establish clear growth targets, milestones and resource plans for key initiatives and effectively manage delivery across multiple stakeholders.
• Share best practices across the Industrial Global Account Management network and contribute to the development and execution of the wider Industrial strategy.

Experience Required

• 10+ years of experience in Sales or Marketing, including significant exposure to Industrial B2B products or solutions.
• 5+ years of experience managing large, complex customer accounts, preferably at a global level.
• Strong track record in strategic Key Account Management and developing and executing account strategies.
• Proven experience driving commercial growth and managing financial outcomes such as revenue, margin and volume.
• Strong negotiation and consultative selling skills, with experience leading complex contracts and tenders.
• Demonstrated ability to influence and coordinate senior stakeholders across multiple countries, functions and geographies.
• Strong customer relationship management skills, with the ability to build trusted relationships at senior levels.
• Degree in Engineering, Finance or a related discipline; a business qualification is preferred.

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [e-mail].

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.