Industrial Automation Support Engineer

JR United Kingdom; Bristol; On-site; GBP 55,000; Full time

Job summary

A leading manufacturing team is looking for an Industrial Automation Support Engineer in Broughton/Filton, UK. You will play a vital role in supporting and enhancing automation systems and ensuring efficient integration of IT applications critical for manufacturing. This permanent position offers a salary of £55,000 per annum plus bonuses and benefits.

Qualifications

• Experience with MES/MOM technology is essential.
• Knowledge of Aveva/Wonderware Intouch, PLC, SCADA, and HMI systems.
• Excellent verbal and written communication skills required.

Responsibilities

• Collaborate closely with the support team to resolve issues.
• Provide technical guidance to team members.
• Maintain high-quality support documentation.

Skills

MES/MOM technology

Aveva/Wonderware Intouch

PLC

SCADA

HMI systems

machine integration

COTS Manufacturing IT applications

factory automation layer with MES

communication skills

ITIL processes

ServiceNow

Job description

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Client:

Location:

bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

09.07.2025

Expiry Date:

23.08.2025

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Job Description:

Job Title: Industrial Automation Support EngineerLocation:Broughton/Filton, UK (100% Onsite Work From Office)Job Type:PermanentSalary Range: 55,000 per annum (plus bonus and benefits)Job Summary:
An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor automation systems, ensuring seamless integration and performance of critical manufacturing IT applications.Key Responsibilities:

• Collaborate closely with the support team to understand and resolve issues within defined timeframes.
• Provide technical guidance and support to team members.
• Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction.
• Deliver permanent solutions to recurring and application performance issues.
• Maintain high-quality and accurate solution and application support documentation.
• Share knowledge and information with team members and across the company.
• Coordinate communications between suppliers, OEMs, and business stakeholders.
• Track and report progress to stakeholders.

Skills, Experience, and Abilities Required:

• Experience with MES/MOM technology.
• Knowledge of Aveva/Wonderware Intouch, PLC, SCADA, and HMI systems.
• Advantageous to have experience with machine integration.
• Strong understanding of COTS Manufacturing IT applications.
• Experience integrating the factory automation layer with MES.
• Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives, managers, and subject matter experts.
• Knowledge of machine integration through OPC and various interfacing protocols.
• Familiarity with PLC, SCADA, sensors, IIOT devices, and Aveva Wonderware Intouch.
• Knowledge of ITIL processes is a plus.
• Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes.

Site Address
1. Broughton, Chester CH4 0DR, United Kingdom2.Pegasus House, Aerospace Ave, Filton, Bristol BS34 7PA, United Kingdom

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