Indoor Plant Maintenance Team Lead — Regional Leader

Halmer Recruit; Leeds; Sur place; GBP 29 000 - 39 000; Plein temps

Avantages offerts par ce poste

Leadership responsibility for a team

Leeds HQ base

Office + field work

Résumé du poste

Halmer Recruit is seeking a Maintenance Team Leader based at Leeds HQ to lead three technicians and manage weekly maintenance visits, scheduling and client relationships. You will travel regionally from Birmingham to Newcastle, with one overnight stay per week, and split time between hands-on maintenance and office duties.

The role requires hands-on leadership, strong customer service, and organisational skills, with horticultural knowledge considered an advantage.

Qualifications

• Previous experience leading or managing a team.
• Proven record of delivering excellent customer service.
• A full, valid UK driving licence.
• Confidence using Microsoft Office and field-service management software.
• Strong organisation and the ability to manage competing priorities.
• Confident communicating with clients, colleagues and suppliers.
• Willing to combine hands-on maintenance with office-based duties.
• Knowledge of indoor planting products, materials and equipment would be an advantage.

Responsabilités

• Lead, coach and support a team of three maintenance technicians.
• Plan weekly maintenance visits, coordinate client bookings and organise daily schedules.
• Monitor service delivery and arrange cover for technician absence.
• Carry out hands-on maintenance of live and replica planting displays and living walls.
• Provide practical maintenance cover where required.
• Carry out site quality audits and follow up on corrective actions.
• Build professional relationships with clients and respond promptly to concerns.
• Coordinate plant replacements, maintain accurate records and liaise with procurement and suppliers.
• Monitor replacement stock, avoid duplicate ordering and identify opportunities to control costs.
• Escalate site access issues, incomplete work and outstanding replacements.
• Ensure service reports are accurate and completed on time.
• Track team productivity, quality and performance against agreed targets.
• Provide daily and weekly updates to the team and management.

Connaissances

Team leadership

Customer service

Driving licence

Office software

Organisation

Communication

Hands-on & admin

Travel readiness

Horticulture knowledge

Indoor planting knowledge

Description du poste

Halmer Recruit is seeking a Maintenance Team Leader based at Leeds HQ to lead three technicians and manage weekly maintenance visits, scheduling and client relationships. You will travel regionally from Birmingham to Newcastle, with one overnight stay per week, and split time between hands-on maintenance and office duties.

The role requires hands-on leadership, strong customer service, and organisational skills, with horticultural knowledge considered an advantage.