Individual Patient Commissioning Admin Officer

NHS; United Kingdom; Remote; GBP 25,000 - 27,000; Full time

Job summary

A leading healthcare organization is seeking a permanent full-time administrative support for the Individual Patient Commissioning function. The ideal candidate will possess excellent IT skills, specifically in Microsoft Office, and have strong time management and communication skills. Responsibilities include managing invoices and providing essential administrative support within the Corporate Planning & Partnerships Team. A vocational qualification and relevant experience in administration are desired.

Benefits

Professional training opportunities

Inclusive employer

Career development prospects

Qualifications

• Demonstrated experience in an administrative role.
• Ability to maintain confidentiality of sensitive data.
• Experience with transcribing and minute-taking.

Responsibilities

• Manage out of area non-contracted activity invoices.
• Provide administrative support and prepare documentation.
• Field responses to telephone enquiries.

Skills

Excellent time management

Good written and verbal communication

Organizational skills

Education

Vocational Level 3 in a relevant subject

Tools

Microsoft Office Suite

Job description

Job summary

We are delighted to present the exciting opportunity of a permanent full-time support for the Individual Patient Commissioning function of the Corporate Planning & Partnerships Team. We are looking for an outgoing, enthusiastic, forward thinking individual to provide administrative support to the commissioning team.

Main duties of the job

You will be integral to the management of all out of area non-contracted activity (NCA) invoices and the process for individual patient commissioning which includes Individual Patient Funding Requests (IPFR), Prior Approval and Continuing Healthcare (CHC). Key aspects of this role will include providing administrative support, scheduling and preparing documentation for meetings, responding to emails, fielding and responding to telephone enquiries and validating invoices.

It is essential that the successful candidate is logical in the presentation of their work and possesses excellent time management skills. They will need to be able to maintain a robust administrative system, demonstrate a high level of IT skills (specifically using Microsoft Office packages) and be disciplined in their approach to their work.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

130-AC140-0725

Job locations

SBUHB Headquarters

1 Talbot Gateway, Seaway Parade, Baglan

Port Talbot

SA12 7BR

Job description Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Job description Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification Qualifications and Knowledge Essential

• Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
• Good knowledge of MS Office Suite
• Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
• Thorough understanding of office procedures

Desirable

• ECDL

Experience Essential

• Demonstrate experience in an administrative role requiring the accurate identification and extraction of records
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of record
• Experience of transcribing and minute taking
• Working experience of Microsoft Office Suite

Desirable

• Administering finance systems, e.g. requisitions, budget monitoring
• Working in an NHS environment

Aptitude and abilities Essential

• Working knowledge of filing/data systems including record management
• Good written and verbal communication skills
• Good organisational skills Problem solving and fact finding
• Ability to work within a team and to take direction from senior team members

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Person Specification Qualifications and Knowledge Essential

• Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
• Good knowledge of MS Office Suite
• Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
• Thorough understanding of office procedures

Desirable

• ECDL

Experience Essential

• Demonstrate experience in an administrative role requiring the accurate identification and extraction of records
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of record
• Experience of transcribing and minute taking
• Working experience of Microsoft Office Suite

Desirable

• Administering finance systems, e.g. requisitions, budget monitoring
• Working in an NHS environment

Aptitude and abilities Essential

• Working knowledge of filing/data systems including record management
• Good written and verbal communication skills
• Good organisational skills Problem solving and fact finding
• Ability to work within a team and to take direction from senior team members

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Swansea Bay University Health Board

Address

SBUHB Headquarters

1 Talbot Gateway, Seaway Parade, Baglan

Port Talbot

SA12 7BR

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Swansea Bay University Health Board

Address

SBUHB Headquarters

1 Talbot Gateway, Seaway Parade, Baglan

Port Talbot

SA12 7BR

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)