Individual Giving Officer (Retention and Development)

HARRIS HILL; United Kingdom; Remote; GBP 30,000; Full time

Job summary

HARRIS HILL is seeking an Individual Giving Officer to enhance the supporter base for a national charity. This role involves planning multi-channel fundraising campaigns, managing supporter data, and ensuring outstanding engagement. Ideal candidates should be organised, detail-oriented, and experienced in digital fundraising.

Qualifications

• Experience in fundraising campaigns.
• Ability to manage multiple projects.
• Team player with relationship management skills.

Responsibilities

• Plan and execute fundraising campaigns across various channels.
• Maintain accurate supporter data and ensure GDPR compliance.
• Provide excellent stewardship and manage supporter communications.

Skills

Excellent communication skills

Organisational skills

Detail-oriented

Data handling skills

CRM system experience

Job description

Harris Hill is delighted to be working with a national charity to recruit for the Individual Giving Officer (Retention and Development) to help retain and develop the charity supporter base, increasing loyalty and lifetime value.

You will support multi-channel fundraising campaigns (email, direct mail, social, digital), coordinate with suppliers, and ensure supporters receive outstanding stewardship and engagement. You will also assist with events and community fundraising activities to expand the charity's impact.

• As the Individual Giving Officer, you will:
• Plan and execute fundraising campaigns across various channels
• Coordinate production of campaign materials on time and within budget
• Maintain accurate supporter data and ensure GDPR compliance
• Analyse campaign performance and contribute to continuous improvement
• Provide excellent stewardship and manage supporter communications
• Support community events and fundraisers, acting as a key contact for participants
• Collaborate with colleagues across teams to create seamless supporter experiences

To be successful, you must have experience:

• A team player with excellent communication and relationship skills
• Highly organised, with the ability to manage multiple projects and deadlines
• Detail-oriented and able to work accurately following procedures
• Experienced in digital and direct marketing campaigns
• Comfortable working independently and adapting to a busy environment
• Numerate, with skills in data handling, reporting, and budget support
• Experienced with CRM systems and data management

Desirable Experience:

• Individual giving and/or events fundraising
• Website CMS management
• Supporter administration

Salary: £29,665 per annum

Contract type: Full-time, permanent

Location: Remote or hybrid working - Bath

Closing date: Rolling basis

Interview: To be confirmed

Recruitment process: CV to [e-mail]

If this sounds like you, please get in touch ASAP!

Due to resource capacity, we will only contact shortlisted candidates. If you do not hear from us within 2 weeks of the closing date, your application was unsuccessful.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.