Individual Giving and Supporter Care Officer

JR United Kingdom; London; Hybrid; GBP 30,000; Full time

Job description

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Individual Giving and Supporter Care Officer, London

Client:

The National Brain Appeal

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Percival are excited to be working exclusively with the National Brain Appeal to help them appoint an Individual Giving and Supporter Care Officer to join their team.

The National Brain Appeal funds pioneering research, innovative treatments and world-class facilities to benefit patients with neurological and neuromuscular conditions. We support The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology – together known as Queen Square. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.

Title: Individual Giving and Supporter Care Officer

Salary: £30,000 per annum

Working Pattern: Full Time

Contract Type: 6 month Fixed Term Contract (due to secondment to cover temporary staff absence)

Location: Hybrid, 2 days in central London office

The National Brain Appeal is looking for someone who can assist with a range of individual giving activities and act as the first point of contact for supporters of the charity, primarily by phone, email, and post. The successful candidate will assist in query responses from supporters, maintain accurate supporter records on the database, ensure post is managed and answered in a timely manner, and participate in organizational meetings. The post holder will have the chance to work on fundraising appeals and assist the Individual Giving Manager in a range of tasks.

To be successful in this role, you will:

• Be great at communication in both verbal and written formats
• Have proven experience with databases (Donorfy is a plus)
• Prior experience in donor communications and supporter care

Recruitment Timeline

Deadline for Applications: ASAP

1st Stage Interviews: ASAP

We value diversity and know how important it is for charities to fairly represent their beneficiaries; therefore, we encourage applicants from all backgrounds to apply.

The team at Percival is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact our Recruitment Consultant Sam at [emailprotected].

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy here: Privacy Policy.

We are looking forward to connecting with you soon.