Individual Giving Administration Assistant

Cumbria Wildlife Trust; England; On-site; GBP 8,000 - 15,000; Full time

Job summary

Cumbria Wildlife Trust is seeking an Individual Giving Assistant to support its fundraising team. This role involves donor communication, managing appeals, and keeping accurate records, contributing to essential fundraising activities within a charitable context. The ideal candidate will be organised, detail-oriented, and customer-focused, with relevant experience in fundraising.

Qualifications

• Experience managing a database and donor communications.
• Ability to support fundraising efforts with attention to detail.

Responsibilities

• Liaising with donors about their gifts and thanking them.
• Managing appeals and pledges for specific projects.
• Updating the support database with changes.

Skills

Organised

Detail-oriented

Customer-focused

Positive attitude

Flexible approach

Education

Experience in fundraising administrative role

Experience in charity or non-profit environment

Job description

Salary: £8,010 per annum based on 10.5 hours per week (£26,700 FTE)

Length of post: Fixed term for 2 years with the possibility of extension

We are seeking an organised and detail-oriented administrator to join our Fundraising Team as an Individual Giving Assistant.

This role is vital in supporting our fundraising efforts, ensuring a seamless experience for our supporters, members, and donors.

Key responsibilities include:

1. Liaising with individual donors about their gifts and thanking them promptly and courteously.
2. Managing appeals for specific projects and pledges, including gifts in wills.
3. Keeping our support database updated with any changes.

Special features of the role:

The post holder will be an efficient administrator and customer-focused. Working closely with the membership and finance teams, the ideal candidate will have a positive, flexible approach and a can-do attitude. Experience in a fundraising administrative role, preferably in a charity or non-profit environment, is desirable.

Main responsibilities include:

• Acknowledging donations, Gift Aid, and recording communications.
• Administering legacy communications and liaising with donors and families.
• Managing the memory leaf scheme.
• Updating the central contact database.
• Assisting with campaigns, appeals, and mailings.
• Administering income generation schemes.

The closing date for applications is 09:00 on Tuesday 29 July 2025.

Interviews will be held on 12 August 2025 at our headquarters in Kendal, with potential second interviews on 19 August 2025.

Expected start date: September 2025.

For further information and to apply, please click here.

Cumbria Wildlife Trust is committed to conserving the wildlife and wild places of Cumbria.