Indian Subcontinent Travel Specialist

Travel Trade Recruitment; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned tour operator in Manchester is seeking an experienced Travel Expert to create bespoke itineraries for clients traveling to Southeast Asia. The ideal candidate will have a passion for travel and a successful sales background, particularly in the Indian Subcontinent. This role offers a competitive salary and a supportive working environment. No weekend work is expected.

Benefits

Sales-related bonus scheme

Opportunities to travel overseas

Friendly working environment

Qualifications

• Experience of selling the Indian Subcontinent/Indian Ocean within Tour Operations.
• Past experience in tailor-making holidays.
• Track record of exceptional sales performance.

Responsibilities

• Design tailor-made itineraries for a variety of travellers.
• Convert sales leads via email and telephone.
• Deliver exceptional client service during the sales process.
• Process bookings, including confirmations and invoicing.

Skills

Sales skills

Attention to detail

Customer service

Travel planning

Tools

Microsoft Office

Job description

Overview

Do you have experience of tailor-making holidays to India, Sri Lanka, Indonesia and other Southeast Asian countries? We are excited to be working with a well-established, family-owned tour operator who deliver high levels of service, delivering bespoke itineraries based on personal experiences. They are recruiting for an experienced, passionate and self-motivated Travel Expert to join their successful team.

Job Description

• Designing high quality, tailor-made itineraries for a wide range of travellers


• Converting warm sales leads via email and telephone


• As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries, through to post-travel communications


• You will be required to present high quality travel itineraries that are specifically customised to the client\'s unique requirements


• Delivery of exceptional client service at all stages of the sales process


• Dealing with enquiries by telephone and email


• Identifying and meeting customers\' needs by providing exceptional customer service at all times


• Confirm bookings and invoice the customer


• Processing bookings, finalising tours to ensure everything is in place


• Follow up on feedback post-trip


• Maintain customer records


• Support website maintenance & development to ensure our products are marketed professionally and effectively


• Support social media campaigns to promote offers, generate customer engagement and sales leads


• Assist with development of tours, coordinating with overseas suppliers and UK organisations


• Participate in promotional events and activities


• Effectively perform administrative duties


• Willingness to participate in training appropriate to own development

About you

• You will be a dynamic individual with a can-do attitude and passion for travel. Happy working independently whilst also contributing to the team. You will have past experience of selling the Indian Subcontinent/Indian Ocean within Tour Operations


• Excellent knowledge of Microsoft Office software (Word, Excel and Outlook).


• Attention to detail is vital, as is the ability to follow through with all aspects of the holiday arrangements once a sale is confirmed.


• Applicants must have a track record of exceptional sales performance within a tour operator environment.

The Package

• Competitive salary depending on experience


• Sales related and company wide bonus scheme


• Normal office hours - no weekends


• Friendly working environment


• Company events


• Opportunities to travel overseas

Interested?

Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on 0161 9236120 [e-mail]