Independent Living Manager

Radcliffe Housing Society; England; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Holiday entitlement

Bank holidays

Pension scheme

Training opportunities

Eye care vouchers

VDU glasses

Occupational health

EAP services 24/7

Free parking

Job summary

Radcliffe Housing Society Ltd is seeking an Independent Living Manager to support older and vulnerable residents across schemes, sustaining tenancies, promoting well-being and community connection.

You will assess needs, develop tailored support plans, ensure health and safety standards, and coordinate activities to reduce isolation while building strong relationships with residents and partner agencies.

Qualifications

• Experience supporting older/vulnerable adults
• Knowledge of tenancy management and housing-related legislation
• Excellent interpersonal skills and a compassionate, person-centred approach
• Ability to work under pressure
• Ability to work independently and as part of a team
• Strong organisational skills and confidence using IT systems
• Understanding of safeguarding, health and safety, and GDPR
• Ability to work flexibly across multiple locations
• Possession of, or a demonstratable commitment to working towards a Level 4 Housing Certificate or Diploma
• Full UK driving licence and access to a vehicle (essential)

Responsibilities

• Carrying out holistic assessments and developing tailored support plans
• Helping residents understand their tenancy and maintain their independence
• Promoting wellbeing through regular welfare checks and community engagement
• Managing low-level ASB, hoarding, and tenancy sustainment issues
• Coordinating social activities to reduce isolation and encourage participation
• Ensuring schemes meet all health and safety, compliance, and regulatory standards
• Supporting void management and helping new residents settle in
• Building strong relationships with residents, families, and partner agencies

Skills

Experience with vulnerable adults

Tenancy management

Interpersonal skills

IT systems

Safeguarding

Health & safety

GDPR awareness

Driving licence

Teamwork

Education

Level 4 Housing Certificate

Housing Diploma

Job description

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity.

We're looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you'll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You'll offer practical advice, develop support plans, promote independence, and respond to emerging needs - all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What you'll be doing

• Carrying out holistic assessments and developing tailored support plans
• Helping residents understand their tenancy and maintain their independence
• Promoting wellbeing through regular welfare checks and community engagement
• Managing low-level ASB, hoarding, and tenancy sustainment issues
• Coordinating social activities to reduce isolation and encourage participation
• Ensuring schemes meet all health and safety, compliance, and regulatory standards
• Supporting void management and helping new residents settle in
• Building strong relationships with residents, families, and partner agencies

What we're looking for

Experience supporting older/vulnerable adults, including those with complex needs

Knowledge of tenancy management and housing-related legislation

Excellent interpersonal skills and a compassionate, person-centred approach

Ability to work under pressure.

Ability to work independently and as part of a team.

Strong organisational skills and confidence using IT systems

Understanding of safeguarding, health and safety, and GDPR

Ability to work flexibly across multiple locations

Possession of, or a demonstratable commitment to working towards a Level 4 Housing Certificate or Diploma

Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We're a small, committed, high-performing housing provider with big ambitions for our residents. You'll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

Benefits

• A generous holiday entitlement, plus paid bank holidays
• Additional out of hours callout benefits
• Membership to Pension Scheme
• Career development, training opportunities and access to e-learning
• Access to eye care vouchers and VDU Glasses
• Financial assistance for dental care treatment
• External Occupational Health service
• Access to EAP Services 24/7
• Free parking

No agencies please