Independent EAP Counsellor (Hitchin, England, United Kingdom)

LifeWorks; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

LifeWorks is seeking an Independent EAP Counsellor to provide face-to-face short-term counseling services to client companies and their employees. This role involves managing referrals and collaborating with the Case Management team, supported by comprehensive emotional and practical assistance. Ideal candidates should have relevant accreditation and experience in a counseling setting.

Qualifications

• BACP/UKCP/COSCA/BPS accredited or equivalent required.
• Diploma qualification and 3 years post-qualification experience.
• Professional indemnity insurance of at least £1,000,000.

Responsibilities

• Provide short-term counseling (3-8 sessions) to clients.
• Manage online referrals promptly.
• Offer timely feedback and report risk events.

Skills

Counseling

Collaboration

IT literacy

Understanding of workplace issues

Education

BACP/UKCP/COSCA/BPS, NCS, BABCP accreditation

Diploma level qualification

Tools

Microsoft Word

Job description

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Independent EAP Counsellor (Hitchin, England, United Kingdom), London

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Client:

LifeWorks

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3de4e4a891ee

Job Views:

5

Posted:

30.06.2025

Expiry Date:

14.08.2025

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Job Description:

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

Manage online referrals promptly

Provide short-term counseling (3-8 sessions) to clients

Offer timely written/verbal feedback and case notes

Report risk events to the Case Management Team

Qualifications and Requirements:

BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent

If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours

Ability to work within a short-term counseling model in an EAP context

Professional indemnity insurance of at least £1,000,000

Registered with the Information Commissioner's Office (ICO) as a Data Controller

Access to a suitable, dedicated consulting room with appropriate privacy and waiting area

IT literacy, including proficiency with Microsoft Word, email, and online systems

Understanding of organizational dynamics and workplace issues

Ability to work collaboratively with the Case Management team

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 30/06/2025 by TN United Kingdom