Independent EAP Counsellor

JR United Kingdom; Stoke-on-Trent; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health service provider is looking for an Independent EAP Counsellor in Stoke-on-Trent to join their Clinical Affiliates Network. This role involves managing online referrals and providing counseling services to employees of client companies. Candidates must have relevant qualifications and language skills, along with IT proficiency to effectively manage communications and case notes.

Qualifications

• 3 years post-qualification experience with 450+ counseling hours is required.
• Registered member of a professional counseling body if not accredited.
• Ability to work within a short-term counseling model.

Responsibilities

• Manage online referrals promptly.
• Provide short-term counseling to clients.
• Collaborate with the Case Management team.

Skills

IT literacy

Fluency in multiple languages

Education

BACP/UKCP/COSCA/BPS, NCS, BABCP accredited

Diploma level qualification

Tools

Microsoft Word

Job description

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Independent EAP Counsellor, stoke-on-trent

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Client:

TELUS Health

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

About TELUS Health

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

• Manage online referrals promptly
• Provide short-term counseling to clients
• Offer timely written/verbal feedback and case notes
• Report risk events to the Case Management Team

Qualifications and Requirements:

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
• If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
• Ability to work within a short-term counseling model in an EAP context
• Must be fluent in either of these language- Bulgarian, Czech, Danish, Hungarian, Italian Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
• Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
• IT literacy, including proficiency with Microsoft Word, email, and online systems
• Understanding of organizational dynamics and workplace issues
• Ability to work collaboratively with the Case Management team