Independent EAP Counsellor

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in employee assistance programs is seeking Independent EAP Counsellors in Newcastle upon Tyne. The role involves providing vital short-term counseling services to various client organizations, requiring significant experience and relevant accreditation within the mental health field. The position promises a collaborative working environment focusing on effective case management and a deep understanding of workplace dynamics.

Qualifications

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent.
• Diploma level qualification if not accredited with 3 years post-qualification experience.
• Fluency in a specified language is required.

Responsibilities

• Manage online referrals promptly.
• Provide short-term counseling to clients.
• Report risk events to the Case Management Team.

Skills

Counseling

IT literacy

Collaborative work

Fluency in multiple languages

Education

BACP/UKCP/COSCA/BPS/NCS/BABCP accreditation

Diploma level qualification in counseling

Tools

Microsoft Word

Job description

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Independent EAP Counsellor, newcastle-upon-tyne, tyne and wear

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Client:

TELUS Health

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

About TELUS Health

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

• Manage online referrals promptly
• Provide short-term counseling to clients
• Offer timely written/verbal feedback and case notes
• Report risk events to the Case Management Team

Qualifications and Requirements:

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
• If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
• Ability to work within a short-term counseling model in an EAP context
• Must be fluent in either of these language- Bulgarian, Czech, Danish, Hungarian, Italian Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
• Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
• IT literacy, including proficiency with Microsoft Word, email, and online systems
• Understanding of organizational dynamics and workplace issues
• Ability to work collaboratively with the Case Management team