Independent Claims Manager – Medical Negligence Specialist

Elevation Recruitment Group; Leeds; Hybride; GBP 63 000 - 77 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Pension

Leave + buy extra

Private healthcare

Hybrid work

Working hours

Discounted benefits

Free parking

Résumé du poste

Elevation Recruitment Group is partnering with a specialist organisation to support medical professionals through complex, sensitive claims. They seek an experienced Claims Manager who can own a caseload from start to finish with sound judgment and authority.

You will manage clinical or professional negligence claims, support medical professionals through challenging circumstances and work with stakeholders to achieve the best outcomes.

Qualifications

• Experience independently managing their own claims caseload.
• Experience in clinical negligence, medical malpractice or relevant professional negligence claims.
• Technical knowledge and judgement to run claims through to resolution with appropriate authority.
• Exceptional interpersonal skills with warmth and empathy to support people facing difficult situations.
• Proactive, organised approach and the confidence to take ownership.
• Strong communication skills and ability to build trust with doctors, dentists and other professionals.

Responsabilités

• Managing a caseload of clinical or professional negligence claims from initial notification through to resolution.
• Taking ownership of claims, making informed decisions and progressing cases using delegated authority.
• Supporting doctors, dentists and other medical professionals through complex, sensitive and distressing circumstances.
• Building trusted relationships with members, providing clear communication, reassurance and practical guidance throughout the claims process.
• Proactively identifying risks, resolving issues and ensuring cases progress efficiently and appropriately.
• Working collaboratively with internal colleagues and external stakeholders to achieve the best possible outcomes.
• Balancing robust claims management with a compassionate, member-first approach.

Connaissances

Independent caseload management

Interpersonal skills

Communication skills

Proactive organisation

Stakeholder relationship building

Empathy and compassion

Description du poste

Elevation Recruitment Group is partnering with a specialist organisation to support medical professionals through complex, sensitive claims. They seek an experienced Claims Manager who can own a caseload from start to finish with sound judgment and authority.

You will manage clinical or professional negligence claims, support medical professionals through challenging circumstances and work with stakeholders to achieve the best outcomes.