Independent Advocate

POhWER; Norwich; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A community support organization is seeking a part-time Independent Advocate based in the East of England. The role involves supporting clients in making informed decisions about their health and social care while ensuring accurate record-keeping. Strong communication skills and previous experience working with vulnerable adults are essential. The expected starting salary is £24,242.40 per annum with a flexible working environment.

Qualifications

• Must have strong communication and time management skills to work remotely.
• Experience in advocacy, information, or social care is desirable.
• Attention to detail for accurate record keeping is necessary.

Responsibilities

• Support clients in making decisions about their health and social care.
• Ensure accurate reporting and record-keeping.
• Travel within the East of England as required.

Skills

Strong communication skills

Time management skills

Excellent IT skills

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

If you are looking for a flexible part-time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you.

At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Independent Advocate roles.

We have a diverse range of employees, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial, however we are more focused on recruiting based on values and the passion to make a difference.

Hours, location and travel

Hours of Work: 37 hours working between 9am - 5pm, Monday – Friday as required.

Location: Home based with travel around the East of England area.

Applicants should live in the East of England area; have a full driver’s licence and access to their own transport.

Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Mileage rate within our policy.

Due to the requirements of this role we are happy to also consider applications from outside of the posted location.

Salary and Contract

Salary: Starting Salary £24,242.40 Per annum

Contract Type: Permanent

Independent Advocate Requirements

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Apply

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Monday 20th October 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

For an informal discussion please contact [e-mail].

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We\'re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.