Independent Advocate

talent.ai; Birmingham; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

An established industry player is seeking an Independent Advocate to join their dedicated team in Birmingham. This role is pivotal in supporting vulnerable adults through health and social care challenges. You will deliver essential advocacy services, ensuring clients' voices are heard and their needs are met. The position requires excellent communication skills and the ability to work flexibly within a dynamic environment. With a focus on empowering individuals, this role offers a fulfilling opportunity to make a real difference in the community while enjoying a range of attractive benefits. Join a forward-thinking organization committed to diversity and inclusion.

Benefits

25 days annual leave plus bank holidays

Wellbeing Healthcare Plan

Auto-enrollment pension scheme

Bike-to-work scheme

Discretionary Christmas shutdown days

Qualifications

• Proven experience in advocacy or similar roles in health or social care.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Provide support to vulnerable adults facing health and social care challenges.
• Deliver statutory advocacy services and represent clients effectively.

Skills

Communication Skills

Time Management

IT Proficiency

Attention to Detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Client Management Databases

Job description

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Birmingham.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing health and social care challenges. Your responsibilities include delivering statutory advocacy services such as Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), and Care Act Advocacy. You will represent clients verbally and in writing, collaborate with public and voluntary organizations, and take action to resolve client issues. Flexibility, excellent communication skills, and handling sensitive information confidently are essential.

Hours of Work:

Full-Time: 37 hours, Monday to Friday, 9am - 5pm

Location:

Home-based with travel around Birmingham. Applicants must reside in the area, have a full driver’s license, and access to their own transport.

Salary:

Starting at £24,242.40 per annum

Contract:

One permanent position and one fixed-term (1 year)

Requirements:

• Strong communication and time management skills for remote work
• Proficiency in IT, including Microsoft Outlook, Word, Excel, and familiarity with client management databases
• Attention to detail for accurate record-keeping and reporting within deadlines

Desirable:

• Experience in advocacy, information, advice, or similar roles in health, social care, or voluntary sectors
• Experience working with vulnerable adults
• Knowledge of public and voluntary organizations

Benefits:

• 25 days annual leave plus bank holidays, increasing to 30 days after 5 years, with options to buy/sell leave and your birthday off after 1 year
• Discretionary Christmas shutdown days and up to 4 additional days off
• Community Leave Day annually
• Wellbeing Healthcare Plan covering optical, dental, and alternative therapies
• Auto-enrollment pension scheme
• Death in service cover
• Bike-to-work scheme

About POhWER:

POhWER is dedicated to empowering individuals by providing advocacy and information services to support effective decision-making in health and social care. We listen, explore options, and act in our clients' best interests.

Application Details:

If you believe you're the right fit for this role, apply now! The closing date is 9AM, Friday 16th May 2025. Interviews will be scheduled later. For informal discussions, contact 0300 456 2370 and ask for the Recruitment Manager.

An Enhanced DBS check and NOMS vetting are required. Successful applicants will need to obtain business insurance for their vehicle.

Our Commitment to Diversity:

We promote equality, diversity, and inclusion, welcoming applications from all backgrounds, especially underrepresented groups. We offer flexible working, family-friendly policies, and support networks. We are an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. Disabled applicants meeting essential criteria will be guaranteed an interview.