Income Verification Specialist

mywork; United Kingdom; Remote; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as an Income Verification Specialist, where your meticulous attention to detail will ensure the integrity of customer income data in mortgage and loan applications. This role is pivotal in validating information and ensuring compliance with financial regulations, making a significant impact on customer satisfaction and operational efficiency. Enjoy the flexibility of working remotely from anywhere in the UK while being equipped with the necessary tools and support. With a strong emphasis on quality assurance and process improvement, this position offers a dynamic and rewarding environment for those passionate about accuracy and compliance in the financial services industry.

Benefits

Work from anywhere in the UK

Company laptop and tools

29 days holiday

Perkbox - Reward and benefits platform

Sick Pay

BUPA Health Insurance

Qualifications

• Experience in quality control or data analysis in financial services.
• Strong understanding of income verification and financial documentation.

Responsibilities

• Verify customer income data against mortgage and loan applications.
• Ensure compliance with FCA regulations and company policies.
• Prepare reports on errors and trends for process improvement.

Skills

Data Analysis

Attention to Detail

Compliance Knowledge

Communication Skills

Proficiency in Microsoft Excel

Financial Documentation Understanding

CRM Systems Experience

Education

Experience in Financial Services

Tools

Microsoft Office Suite

CRM Systems

Job description

Location: Remote

Employment Type: Full-Time

Our client is a market leader in providing mortgage, secured loan, and bridging solutions to customers across the UK. They are committed to delivering exceptional service while ensuring the highest levels of accuracy and compliance. To support their growing team, we are looking for a meticulous and detail-oriented Income Verification Specialist to ensure customer income data aligns seamlessly with mortgage and loan applications.

As an Income Verification Specialist, your primary responsibility will be to ensure the accuracy and integrity of customer income data against loan applications. You will play a pivotal role in validating and cross-checking information, ensuring compliance with financial regulations and internal standards.

Data Validation and Quality Assurance:

• Review and verify customers' income data to ensure alignment with mortgage, secured loan, and bridging loan applications.
• Cross-check supporting documents such as payslips, tax returns, and bank statements for accuracy and completeness.
• Identify discrepancies or missing information and liaise with the appropriate team to resolve issues.

Compliance and Standards:

• Ensure all data handling complies with FCA regulations, GDPR, and company policies.
• Stay updated on regulatory changes and best practices in the financial industry.

Reporting and Communication:

• Prepare detailed reports highlighting errors, trends, and areas for improvement.
• Provide feedback to the underwriting and sales teams to enhance data accuracy and application quality.

Process Improvement:

• Collaborate with team members to refine quality control processes and implement new measures to improve accuracy and efficiency.
• Proactively suggest and lead initiatives to reduce errors and improve customer satisfaction.

Requirements

• Previous experience in quality control, compliance, or data analysis within the financial services industry, in mortgages or loans.
• Strong understanding of income verification and financial documentation.
• High level of attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (particularly Excel).
• Excellent communication skills, both written and verbal.
• Familiarity with FCA regulations and mortgage/loan underwriting processes.
• Experience working with CRM or loan processing systems.
• Ability to work in a fast-paced, deadline-driven environment.

Benefits:

• Work from anywhere in the UK.
• We'll equip you with a laptop and all necessary tools.
• 29 days holiday.
• Perkbox - Reward and benefits platform.
• Sick Pay.
• BUPA Health Insurance.

Referral Bonus:

Know someone who’d be perfect for this role? We offer £250 in vouchers for successful referrals. Send us their contact details, and we’ll take it from there! (email [e-mail] with their info).