Income Team Finance Assistant

Anglia Ruskin University; Chelmsford; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading UK university in Chelmsford is seeking a candidate for a financial services role, focusing on income receipt and reconciliation. The ideal candidate will have A-Levels or NVQ level 3, experience in customer service, and competence in data inputting for financial transactions. This role supports professional development with opportunities for AAT funding. A customer-focused approach and strong communication skills are essential.

Benefits

Generous holiday entitlement

Occupational pension schemes

Training and development opportunities

Travel to work scheme

Competitive relocation package

Qualifications

• Previous experience in a customer service environment dealing with finances.
• Numerate and IT literate with a sound knowledge of Microsoft Office.
• Ability to meet deadlines.

Responsibilities

• Receipt and reconcile all income for a customer-focused service.
• Handle student tuition fee enquiries.

Skills

Customer service experience

Data inputting of financial transactions

Microsoft Office proficiency

Communication skills

Attention to detail

Education

A-Levels or NVQ level 3 qualification

Job description

About ARU

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading.

About The Role

Financial Services provides a challenging and interesting environment for self-motivated individuals who are looking for an exciting challenge. The post holder will be responsible for receipting and reconciling all income by providing an efficient, quality and customer focused income collection service. Responsibilities will also include providing a professional customer focussed service dealing with student tuition fee enquiries.

A full list of duties and responsibilities can be found within the job description. With A-Levels or an NVQ level 3 qualification, you will have previous experience in a customer service environment dealing with data inputting of financial transactions or a desire to develop these attributes. You are numerate, IT literate with a sound knowledge of Microsoft Office. You have good communication, interpersonal and organisational skills, an eye for detail and the ability to meet deadlines are essential.

The University will support the Professional Development in the role by funding study towards AAT (or equivalent).

Interviews and Contact

Interviews will be held in person in Chelmsford week commencing October 27th 2025. Informal enquiries can be made to Ryan Yates, Income Team Leader via email at [e-mail] or Michael Phillips, Financial Operations Manager at [e-mail]

Working with Us

We have an agile working culture and offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route

We are committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes

For a list of key requirements, please download the Job Description and Person Specification. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.