Income Collection Assistant

Norfolk Homes Ltd; Norwich; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a forward-thinking organization as a full-time Income Collection Assistant on a temporary contract until March 2025. This role is crucial in maintaining customer records and facilitating efficient invoicing for the council. You will collaborate with team members to ensure smooth operations and address queries related to income collection. With a focus on teamwork and excellent communication skills, you will thrive in a supportive environment that values flexibility and work-life balance. Enjoy a competitive salary and a range of benefits that promote health and well-being, making this opportunity not only rewarding but also enjoyable.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Tax-efficient car lease scheme

Qualifications

• Experience in a finance environment is preferred.
• Ability to manage workload and prioritize tasks effectively.

Responsibilities

• Create and maintain customer records for invoicing and payment.
• Resolve customer and departmental queries related to income collection.

Skills

Microsoft Office

Attention to detail

Interpersonal communication

Written communication

Verbal communication

Job description

Temporary Contract until 31^st March 2025 | £24,294 to £25,979 per annum (Scale E) | 37 hours per week | County Hall

We are seeking to recruit a full-time Income Collection Assistant on a 6-month fixed-term contract within the Finance Exchequer Services Team.

The role of the Income Collection Assistant is to create and maintain customer records to facilitate efficient invoicing and payment arrangements for Norfolk County Council. You will work in conjunction with team members and departmental colleagues to resolve customer and/or departmental queries in relation to Income collection.

Ideally, you will have recent experience in a finance environment and good knowledge of Microsoft Office. You will be able to prioritise tasks to meet specified deadlines with minimum supervision.

To succeed in this role you must be a team player with excellent attention to detail and accuracy, and the ability to manage your own workload. You must have excellent interpersonal, written, and verbal communication skills.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

Job description and person specification

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part-time, remote, and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema, and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants’ pensions
• Tax-efficient ways of getting extra pension and new bikes
• Access to our tax-efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard-to-fill job

Closing date: