Income and Homeownership Team Manager

Archer Resourcing; Ipswich; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in social care placement seeks an Income and Homeownership Team Manager for its Ipswich office. This managerial role involves overseeing housing management services, maximizing income recovery, and fostering excellent customer service. The ideal candidate will have a degree in housing or equivalent qualifications, alongside relevant experience and strong leadership skills. The position promises opportunities for career growth in a dynamic environment, with a supportive team focused on community engagement.

Benefits

£250 referral bonus

Qualifications

• Relevant experience in housing or related field.
• Understanding of housing law and management.
• Enhanced DBS check within the last 12 months preferred.

Responsibilities

• Oversee housing management services and team performance.
• Report on performance metrics and manage team development.
• Lead community initiatives and innovate tenant engagement strategies.

Skills

Creative problem-solving

Customer service

Education

Degree or equivalent housing qualification

Job description

Job Title: Income and Homeownership Team Manager, Ipswich

Client:

Archer Resourcing

Location:

Ipswich

Job Category:

Other

EU work permit required:

Yes

Job Reference:

011df564a2c1

Job Views:

14

Posted:

22.06.2023

Expiry Date:

06.08.2023

Job Description:

Job purpose:

• Oversee the provision of housing management services to tenants of Babergh and Mid Suffolk.
• Promote collaborative working across both Councils and develop accessible, customer-focused staff.
• Represent Babergh and Mid Suffolk District Councils, working with tenants, colleagues, and agencies to improve services.
• Maximize income through effective recovery of housing and garage charges, including rent and service charges.

Responsibilities include, but are not limited to:

• Manage a housing management team to deliver excellent services.
• Ensure charges are collected and team performance maximized for income.
• Provide supervision, mentoring, and leadership to staff.
• Report on performance metrics as required.
• Stay informed on housing sector issues affecting the councils.
• Encourage staff training and development.
• Develop and monitor service improvement plans.
• Conduct regular staff reviews and address staffing issues promptly.
• Innovate tenant engagement strategies, especially for under-represented groups.
• Lead community initiatives and attend community events.

Requirements:

• Degree or equivalent housing qualification.
• Relevant experience in housing or related field.
• Understanding of housing law and management.
• Creative problem-solving skills.
• Valid driving license and access to a car.
• Strong commitment to excellent customer service.
• Enhanced DBS check within the last 12 months, preferably on the update service.

Working with Archer Resourcing Ltd:

We specialize in placing healthcare professionals in exciting roles across the UK. We have strong relationships with major UK social care employers, giving you access to top opportunities.

We respond only to candidates meeting the role's requirements. For inquiries, contact Archer directly. We offer a £250 referral bonus. Due to high application volume, we may hold your CV for future opportunities.