Inclusive Design Specialist (6-Month FTC)

Lloyds Banking Group; Manchester; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

Lloyds Banking Group is seeking an Inclusive Design Specialist for a 6-month fixed-term contract to embed best practices in inclusive design across teams. This role is crucial for fostering accessibility and ensuring that products are usable by all. Candidates should possess strong experience in design methodologies and a commitment to enhancing user experience for diverse populations.

Benefits

Generous pension contribution of up to 15%

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday

Wellbeing initiatives and parental leave policies

Qualifications

• Proven experience in inclusive design, accessibility or UX/UI design.
• Strong understanding of accessibility guidelines, usability principles.
• Experience in design thinking, co-creation.

Responsibilities

• Review and update the Group’s process for managing Digital Accessibility.
• Champion inclusive design across teams and processes.
• Act as a subject matter expert on inclusive design best practices.

Skills

Inclusive design

Accessibility

UX/UI design

Collaboration

Communication

Job description

End Date

Saturday 21 June 2025

Salary Range

£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.

Job Description

JOB TITLE: Inclusive Design Specialist (6-Month FTC)

LOCATION: Leeds / Bristol / Edinburgh / Manchester / Chester
SALARY: £59,850 - £66,500
HOURS: Full Time
DURATION: 6-Month Fixed-Term Contract

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

About this opportunity

We are looking for an experiencedInclusive Designer to embed inclusive design best practices, ensuring compliance with regulations, and ensuring inclusive design practice is embedded in the design method.

This role is pivotal in fostering a culture of accessibility and equity in design, ensuring that our products and service offerings are usable and enjoyable for people of all abilities, backgrounds and experiences.

This role would suit someone with a strong knowledge of Design and Engineering process, a collaborative working style, and deep understanding of inclusive and accessible best practice.

About the Role

The purpose of the team is to ensure inclusive experience quality for our customers and colleagues.

This role will work closely with Designers, XD Communities of Practices, engineers and CJMs as well as change management and other Group functions.

It will be your role to:

• Review and update the Group’s process for managing Digital Accessibility

• Championinclusive design, helping to embed best practice in design, engineering, and product development processes

• Act as asubject matter expertand trusted advisor on inclusive design best practices, user needs, and accessibility standards

• Stay up to date with evolvingaccessibility laws and regulations (e.g. EAA), influencing the Group’s approach to compliance

What you'll need

• Proven experience ininclusive design, accessibility or UX/UI design

• Strong understanding ofaccessibility guidelines, usability principles, and assistive technologies

• Ability to work with cross-functional teams to driveinclusive design strategy and execution

• Experience indesign thinking, co-creation, and design methodologies.

• Knowledge ofdigital and physical accessibility standards (e.g., WCAG, BS 8878, ISO 30071-1)

• Strong communication and facilitation skills, with the ability to influence stakeholders at all levels.

We’re looking for someone who may also have (preferred):

• Experience working intech, product development, or built environment industries

• Familiarity withAI, automation, and emerging technologies in inclusive design

• Hands-on experience withassistive technologies and adaptive interfaces

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.