Inbound Sales Associate

HGS; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join HGS as an Inbound Sales Associate in Kingston upon Thames, where you'll streamline home utility purchases for customers. This role emphasizes a competitive spirit and resilience, requiring strong customer service skills and sales experience. Enjoy uncapped commission, growth opportunities, and a supportive team environment.

Benefits

Uncapped commission

Tuition reimbursement

Career growth opportunities

Bonuses and incentives

Qualifications

• At least 6 months experience in Sales/Customer Service and BPO/Call Center.
• Ability to pass pre-employment screening.
• Strong performance metrics desired.

Responsibilities

• Close sales on first calls with a 30-40% conversion rate.
• Sell and upsell utilities without outbound calling.
• Utilize training and tools for product selling.

Skills

Resilience

Customer service

Competitive spirit

Education

5 subjects including English A and Mathematics (CXC/CAPE)

Job description

Inbound Sales Associate, Kingston upon Thames

Client: HGS

Location: Kingston upon Thames, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: d37411d47017

Job Views: 16

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description

As a Sales Professional at HGS, you will work in a business unit focused on simplifying the purchasing and setup of home utilities. Our organization was founded to help customers through one of the most stressful experiences—MOVING. Our free service makes it less stressful by allowing customers to order various home products at the same time from providers available at their exact address.

Responsibilities

• Sell, upsell, and cross-sell products such as Cable TV, Satellite TV, Internet, Phone, and more.
• No prospecting or outbound calling; you will receive 20-40 inbound prospects daily in a fast-paced call center environment. Your goal is to close sales on the first call, aiming for a 30-40% conversion rate.
• Utilize provided tools such as paid training, technology, scripting, and guidance to succeed.
• Opportunities for growth through five different levels, with higher earning potential and additional perks.

Qualifications

• Competitive spirit with uncapped commission and goals.
• Resilience and adaptability under pressure.
• At least 5 subjects including English A and Mathematics (CXC/CAPE).
• Minimum 6 months experience in Sales/Customer Service and BPO/Call Center.
• Strong performance and customer service skills.
• Integrity, coachability, and a positive attitude.
• Ability to pass pre-employment screening.

Benefits

• Uncapped commission and incentives such as TVs, trips, and bonuses.
• Tuition reimbursement and career growth opportunities across multiple locations.

Why choose us?

Join HGS and be part of a team that values your growth. Enjoy a positive work environment, top-notch training, competitive pay, and diverse benefits. We celebrate diversity, promote respect, and foster open communication. Elevate your career with us!