Inbound Sales Associate

HGS; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A home service company in Kingston upon Thames is seeking an Inbound Sales Associate to simplify home utility setups for customers. The role includes handling inbound sales leads and aims for a high conversion rate. Ideal candidates will have sales experience, a positive attitude, and a competitive spirit. The position offers growth opportunities with uncapped commissions and comprehensive training.

Benefits

Competitive pay

Paid training

Tuition reimbursement

Qualifications

• At least 6 months of sales/customer service experience.
• Experience in BPO/call center environment.
• Ability to learn quickly and work well with others.

Responsibilities

• Sell, upsell, and cross-sell various home utility services.
• Handle 20-40 inbound customer prospects daily.
• Work towards a 30-40% conversion rate.

Skills

Competitive spirit

Grit and resilience

Goal-oriented mindset

Positive attitude

Education

CXC/CAPE with at least 5 subjects including English A and Mathematics

Job description

Inbound Sales Associate, Kingston upon Thames

Client:

HGS

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d37411d47017

Job Views:

39

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Job Description

As a Sales Professional at HGS, you will work with a business unit that believes in simplifying the purchasing and setup of home utilities. Our organization was founded to help customers through one of the most stressful experiences of their lives—MOVING. Our free service makes it less stressful by allowing customers to order a variety of home products simultaneously from providers available at their exact address.

• You will sell, upsell, and cross-sell, delivering maximum value when selling products and services such as Cable TV, Satellite TV, Internet, Phone, and more.
• No customer prospecting or outbound calling is required. You will receive 20-40 inbound customer prospects per day in a fast-paced call center environment. Your goal is to close sales in one call using a consultative, customer-focused approach, aiming for a 30-40% conversion rate.
• We provide all the necessary tools for success, including paid training, technology, dynamic scripting, and expert guidance. Success in sales is 1% skill and 99% will.
• There are opportunities for growth through five different levels, each offering higher earning potential and perks like guaranteed holidays and additional learning opportunities.

Qualifications:

• Competitive spirit with uncapped commissions and goals.
• Grit and resilience under pressure.
• CXC/CAPE with at least 5 subjects including English A and Mathematics.
• At least 6 months of sales/customer service experience and BPO/call center experience.
• A goal-oriented mindset, consistently meeting sales targets while maintaining excellent customer service.
• Ability to learn quickly, apply sales processes, and work well with others.
• A positive attitude, professionalism, and the ability to pass pre-employment screening.
• Multiple income streams, including base pay, uncapped commissions, and incentives such as bonuses, trips, and cash rewards.
• Investment in your future with tuition reimbursement and growth opportunities across multiple locations.

Why choose us?

At HGS, you'll be part of a team that values your growth and development. Enjoy a positive work environment, top-notch training, competitive pay, and benefits. We celebrate diversity, promote respect, and foster open communication. Elevate your career with us!

Additional Information:

We seek detail-oriented individuals with a positive attitude and a desire to provide outstanding customer service. We offer diverse shifts, including night options if applicable. No physical, legal, travel, or relocation requirements are necessary.