Inbound Sales Advisor - Tech & Broadband Deals

EE; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

24/7 GP appointments

Free parking

Discounts on EE products

Flexible hours

Job summary

EE in Sheffield is hiring Sales Advisors to join a lively contact centre. You’ll take incoming calls from existing EE customers and help them find the best deals on phones and broadband, while guiding them through our range of tech products.

We value listeners who can match customer needs to the right product. There are targets, but the role focuses on solving problems and delivering great service in a friendly team environment.

Qualifications

• Outgoing, confident communicator with a customer-centric mindset.
• Ability to listen actively and match customer needs to products.
• Experience in fast-paced customer service environments is a plus.

Responsibilities

• Take incoming calls from EE customers and help them find the best deals on phones and broadband.
• Assist customers in navigating EE's tech products and services.
• Listen carefully, identify needs and recommend suitable solutions.
• Contribute to a friendly, target-driven sales team culture.

Skills

Outgoing personality

Excellent communication

Customer service experience

Job description

EE in Sheffield is hiring Sales Advisors to join a lively contact centre. You’ll take incoming calls from existing EE customers and help them find the best deals on phones and broadband, while guiding them through our range of tech products.

We value listeners who can match customer needs to the right product. There are targets, but the role focuses on solving problems and delivering great service in a friendly team environment.