Inbound Sales Advisor

CCA Recruitment Group; York; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking an Inbound Sales Advisor to join their team. The role involves handling inbound sales calls, providing excellent customer service, and upselling products. With a focus on ensuring customer satisfaction, this position offers a base salary of £24,500 plus bonus opportunities, top-notch training, and career growth potential across various departments.

Benefits

Free annual protection plan

Gym memberships

33 days of annual leave

Qualifications

• 12 months experience in a similar environment within the last 3 years.
• Confident in identifying customer needs.
• Target-driven and ready to earn bonuses.

Responsibilities

• Handle inbound calls from customers needing support.
• Upsell tailored products and services.
• Deliver exceptional customer service with every interaction.

Skills

Customer service

Sales skills

Motivation

Job description

Inbound Sales Advisor Remote- Customer First, Sales Driven!
Hybrid working available (if you're within commuting distance)
24,500 plus bonus opportunity
Shifts between 8am-8pm, Monday to Sunday
Ready to join a team where your voice truly matters and your sales skills shine? Whether you're helping customers renew their plans, save on cancellations, or register new appliances - this is your chance to be at the heart of delivering peace of mind!

What you'll be doing:

As a Inbound Sales Advisor in our different inbound departments, you'll be the first point of contact for our valued customers. No cold calling - just real conversations that matter. Your role is to:

• Handle inbound calls from customers who need support or want to renew or cancel their plans
• Upsell tailored products and services that suit their needs
• Help customers register appliances and provide solutions with confidence
• Deliver exceptional customer service with every interaction - first time, every time

What we're looking for:

• Confident in identifying customer needs and recommending the right solution
• Motivated, target-driven, and ready to earn bonus on top of your base salary
• 12 months experience in a similar environment within the last 3 years
• Someone who thrives in a fast-paced, supportive team environment

Why You'll Love This Job:

• Top-Notch Training - A 5-week paid training program to set you up for success.
• Amazing Perks - Free annual protection plan, gym memberships, and more!
• Career Growth - Your future is bright here-progress into HR, Tech, Finance, Marketing, and beyond.
• Work-Life Balance - Enjoy 33 days of annual leave (including bank holidays).

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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