Inbound Sales Administrator

A1personnel; Basildon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading recruitment agency is looking for a proactive Sales Administrator to manage inbound enquiries and support the sales team. The ideal candidate will have experience in admin or sales support, strong communication skills, and proficiency in Microsoft Office. This role offers a supportive and collaborative team environment.

Benefits

Supportive, collaborative team environment

Qualifications

• Experience in admin or sales support required.
• Ability to multitask in a fast-paced setting is essential.

Responsibilities

• Manage inbound enquiries via phone, email, and web.
• Qualify and assign leads to sales reps.
• Prepare and send quotations.
• Arrange and track product samples.
• Maintain accurate CRM and sales data.

Skills

Communication skills

Organisational skills

Microsoft Office proficiency

Customer-focused

Attention to detail

Multitasking

Education

GCSEs in English and Maths

Tools

CRM/ERP systems (e.g., Salesforce)

Job description

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Job Title: Sales Administrator

We are seeking a proactive Sales Administrator to be the first point of contact for inbound enquiries. You will support our sales team by handling leads, preparing quotes, coordinating samples, and maintaining CRM records to ensure our customers receive a smooth, professional experience.

KEY RESPONSIBILITIES

1. Manage inbound enquiries via phone, email, and web
2. Qualify and assign leads to sales reps
3. Prepare and send quotations
4. Arrange and track product samples
5. Direct queries to the appropriate departments
6. Maintain accurate CRM and sales data
7. Assist with general sales support and reporting

REQUIREMENTS

• Experience in admin or sales support
• Strong communication and organisational skills
• Proficiency in Microsoft Office (Excel, Outlook, etc.)
• Customer-focused with great attention to detail
• Ability to multitask in a fast-paced setting
• Experience with CRM/ERP systems (e.g., Salesforce) is desirable
• GCSEs (or equivalent) in English and Maths

WHAT WE OFFER

Supportive, collaborative team environment