Inbound Lead Specialist & Client Relations (Hybrid)

Fusion Consulting Group; Greater London; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Birthday day off

Private medical insurance

Group life insurance

Job summary

Fusion Consulting Group in London is seeking a Junior Client Executive to join our North London head office on a hybrid basis. The role centers on making initial contact with inbound leads, educating prospects on services, coordinating calls with Advisors across multiple service lines, and following up as the main contact for new leads.

The position involves nurturing relationships, qualifying leads, booking meetings, and supporting monthly revenue targets while maintaining CRM accuracy.

Qualifications

• Experience with building relationships and achieving targets in a sales driven environment.
• Excellent MS Office skills, including Excel, Word and Outlook.
• Excellent telephone and written communication skills.
• Ability to interact professionally with clients, able to prioritise workload and be self-sufficient.
• A team player who can contribute actively to the team while also working independently.

Responsibilities

• Nurturing leads generated by the Group
• Communicating effectively with all leads to qualify them and convert them into new business
• Booking calls and meetings with Advisors
• Reporting on, and helping Advisors drive, the monthly revenue target
• Managing inbound leads from marketing campaigns and ensuring each is passed to the relevant Advisor
• Coordinating call-backs and lead follow-ups across all client engagements
• Keeping the CRM up to date at all times
• Creating and sending client agreements and following up until signed

Skills

Relationship building

MS Office

Communication skills

Time management

Team player

Job description

Fusion Consulting Group in London is seeking a Junior Client Executive to join our North London head office on a hybrid basis. The role centers on making initial contact with inbound leads, educating prospects on services, coordinating calls with Advisors across multiple service lines, and following up as the main contact for new leads.

The position involves nurturing relationships, qualifying leads, booking meetings, and supporting monthly revenue targets while maintaining CRM accuracy.