Inbound Freight Co-Ordinator

Head Office; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A British Heritage brand is seeking an Administrative Support for the Supply Chain team. You will assist in managing schedules, ensuring timely deliveries, and coordinating with logistics partners. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Previous experience in a similar administrative role.
• Experience within import/logistics is preferred.
• Capable of working to tight deadlines.

Responsibilities

• Manage delivery schedules and monitor supply chain critical path.
• Liaise with suppliers, freight forwarders, and internal departments.
• Ensure accurate logistics documentation and compliance with customs.

Skills

Communication

Organisational skills

Ability to prioritize

Attention to detail

Job description

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Ben Sherman started out in 1963 producing standout button down shirts from a factory in Brighton. Over 6 decades later the brand is still producing standout shirts, but has also expanded to a full lifestyle collection rich in the brands DNA. From the early days the brand has been linked to music and British subcultures and that remains a core aspect of the brands appeal today.

If you are passionate about being part of a British Heritage brand’s journey, why not join us?

Purpose of the role:

To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.

Responsibilities:

Supply Chain Tracking

Daily interaction and management of freight forwarder ensuring continued focus on priorities

Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates

Ensure that AX is correct and up to date with the 3rdparty logistics tracking system (shipment and DC dates)

Monitor the weekly Supply Chain Report(critical path) and communicate any potential risks/delays

Shipment Bookings

Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse

Chase suppliers for bookings

Work with freight forwarder to address booking queries

Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review

Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges

Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse

Delivery

Liaise with 3rdparty Warehouse Managerto plan weekly intake,manage changes and work through peaks

Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we havepotentiallate delivery/payment issues and involve relevant parties as early as possible

Research and document slipped deliveries and inform Head office departments

Check delivery paperwork, investigate and report on discrepancies

Understand Customs requirements for import and duty payment

General

Work very closely with the team to ensure excellent logistical performance

Support Logistics team when required, covering holidays

Be influential in updating procedures within the team and suppliers

Support with loading and unloading vehicles from the HO warehouse when necessary

Skills and Experience:

Strong levels of communication and interpersonal skills

Excellent organisational skills

Capable of working to tight deadlines

Ability to prioritise and work well under pressure

Dedicated and responsible approach to job role

Ability to work both independently and within a small team

Previous experience of working within a similar administrative role

High degree of accuracy and attention to detail

Experience within import/logistics

Strong understanding of retail environment

An understanding of the principles of freight forwarding and critical path