Inbound Freight Co-Ordinator

TN United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant British Heritage brand as an Administrative Support for the Supply Chain Coordinator. This role offers a unique opportunity to contribute to the brand's legacy by managing delivery schedules, liaising with suppliers, and ensuring smooth logistics operations. You'll play a vital role in maintaining the critical path, addressing any potential risks, and supporting the logistics team. If you thrive in a fast-paced environment and are passionate about logistics, this is the perfect chance to make an impact in a dynamic team.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in a similar administrative role is required.

Responsibilities

• Assist in managing the delivery schedule and monitor critical paths.
• Liaise with freight forwarders and suppliers for timely deliveries.
• Check delivery paperwork and ensure accuracy to avoid delays.

Skills

Strong communication skills

Excellent organisational skills

Ability to work under pressure

High accuracy and attention to detail

Experience in import/logistics

Understanding of freight forwarding

Education

Previous experience in administrative role

Job description

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Ben Sherman started out in 1963 producing standout button down shirts from a factory in Brighton. Over 6 decades later, the brand is still producing standout shirts, but has also expanded to a full lifestyle collection rich in the brand's DNA. From the early days, the brand has been linked to music and British subcultures, which remains a core aspect of the brand's appeal today.

If you are passionate about being part of a British Heritage brand’s journey, why not join us?

Purpose of the role:

To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarders, suppliers, and Head Office departments.

Responsibilities:

1. Supply Chain Tracking
2. Daily interaction and management of freight forwarders ensuring continued focus on priorities
3. Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates
4. Ensure that AX is correct and up to date with the 3rd-party logistics tracking system (shipment and DC dates)
5. Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays
6. Shipment Bookings
7. Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse
8. Chase suppliers for bookings
9. Work with freight forwarder to address booking queries
10. Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review
11. Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges
12. Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse
13. Delivery
14. Liaise with 3rd-party Warehouse Manager to plan weekly intake, manage changes, and work through peaks
15. Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where potential late delivery/payment issues arise and involve relevant parties early on
16. Research and document slipped deliveries and inform Head Office departments
17. Check delivery paperwork, investigate, and report on discrepancies
18. Understand Customs requirements for import and duty payment
19. General
20. Work closely with the team to ensure excellent logistical performance
21. Support Logistics team when required, covering holidays
22. Be influential in updating procedures within the team and with suppliers
23. Support with loading and unloading vehicles from the Head Office warehouse when necessary

Skills and Experience:

• Strong communication and interpersonal skills
• Excellent organisational skills
• Capable of working to tight deadlines
• Ability to prioritise and work well under pressure
• Dedicated and responsible approach to the role
• Ability to work both independently and within a small team
• Previous experience in a similar administrative role
• High accuracy and attention to detail
• Experience within import/logistics
• Strong understanding of the retail environment
• Understanding of principles of freight forwarding and critical path management