Inbound Customer Service Advisors

Ant Marketing; South Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking full-time Inbound Customer Service Advisors based in Sheffield. The role involves handling inbound calls, providing excellent customer service, and maintaining records. Ideal candidates should be comfortable on the phone and have basic computer skills. Full training will be provided for those with little experience.

Qualifications

• Comfortable in speaking on the phone.
• Able to use a computer/laptop.
• Previous Customer Service experience is advantageous.

Responsibilities

• Taking inbound calls and providing excellent customer service.
• Updating records.
• Escalating calls where necessary.

Skills

Customer Service

Phone Communication

Job description

Inbound Customer Service Advisors

We are looking for a high volume of full-time Inbound Call Centre Agents to work for us.
You will be based at our Church Street office, located in Sheffield City Centre.

We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices.

Please note this is an Office Based role.

HOURS:

• Monday – Friday 8am-8pm & Saturday 8am-6pm/ 1-3 weekends
• Between 37 - 40 Hours Per Week

WAGE:

• £12.21 Per Hour – This is paid on a monthly basis.

RESPONSIBILITIES:

• Taking inbound callsand providing excellent customer service.
• Updating records.
• Escalating calls where necessary

CANDIDATE REQUIREMENTS :

• Comfortable in speaking on the phone
• Able to use a computer/laptop
• Previous call centre experience is an advantage, but not essential as full training will be given.
• Previous Customer Service experience is advantageous.

CONTRACT TYPE :Permanent