In-Store Mobile Advisor – Earn 25% Target Bonus

Threeuk; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading mobile network provider in Bournemouth is looking for a Retail Customer Advisor to enhance customer experiences and meet sales targets. This role involves providing excellent service, addressing customer needs, and working collaboratively in a team environment. The ideal candidate should have a strong customer service focus and the ability to solve problems creatively. Training is provided, and the position offers a competitive salary and benefits package.

Benefits

A free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

31 days annual leave plus bank holidays

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to understand and meet customer needs.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional customer experiences through tailored products.
• Achieve personal and store Key Performance Indicators (KPIs).
• Provide personalized solutions for customer enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading mobile network provider in Bournemouth is looking for a Retail Customer Advisor to enhance customer experiences and meet sales targets. This role involves providing excellent service, addressing customer needs, and working collaboratively in a team environment. The ideal candidate should have a strong customer service focus and the ability to solve problems creatively. Training is provided, and the position offers a competitive salary and benefits package.