In-Store Customer Champion

Sainsbury's Limited; Gillingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Other retail savings

Cycle to work

Mental wellbeing resources

Job summary

Sainsbury's Limited is seeking colleagues to provide outstanding customer service in our busy stores. You will help with shelf replenishment, order picking, checkout service and product recommendations, using digital tools to enhance the shopping experience.

We value friendly, energetic team players who can adapt to a fast-paced environment and learn new skills. Training and development are supported for career progression and inclusivity is a core principle.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Ability to thrive in a fast-paced, physical environment.
• Commitment to supporting colleagues and working as a team.
• Flexibility to work across the store and take on new challenges.
• Open to learning and using new digital tools to serve customers.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Ready to help wherever needed: filling shelves, picking orders, serving customers or selling products.
• Using digital tools to perform tasks and enhance customer experience.
• Organising and moving stock, keeping shelves tidy and accessible.
• Building knowledge of products, services and promotions to make helpful recommendations.

Skills

Friendly attitude

Customer focus

Team player

Flexibility

Willingness to learn

Job description

Sainsbury's Limited is seeking colleagues to provide outstanding customer service in our busy stores. You will help with shelf replenishment, order picking, checkout service and product recommendations, using digital tools to enhance the shopping experience.

We value friendly, energetic team players who can adapt to a fast-paced environment and learn new skills. Training and development are supported for career progression and inclusivity is a core principle.