In-Store Cleaning Manager

Manchester Arndale; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company seeks an In-Store Cleaning Manager to oversee cleaning operations at a major location. The role involves managing staff, ensuring high cleaning standards, and conducting audits while upholding health and safety protocols. The ideal candidate will possess managerial experience, customer service skills, and the ability to train and coach staff.

Qualifications

• Right to work in the UK is essential.
• Previous managerial experience in cleaning is desirable.
• Skills in staffing, rotas, and HR compliance preferred.

Responsibilities

• Oversee and assist with all cleaning duties.
• Manage staff rotas, training, and adherence to policies.
• Conduct weekly site audits and document actions.

Skills

Customer service

Staff management

Training

Health & Safety

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Shift Pattern:Monday to Saturday 06:00 - 12:00

We’re recruiting for anIn-Store Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by your team ensuring that a high standard is consistently delivered.

Key responsibilities:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, absence management, informal performance management and supporting with recruitment of new employees where/when required.
• Complete site audits on a weekly basis ensuring any required actions are documented and completed as quickly as possible
• Identify any training needs on-site, conduct the coaching/training, including Health & Safety and keep appropriate records of training completed on-site.
• Adherence to company policies and procedures
• Supporting the Area Manager with investigation matters such as personal accidents or potential formal performance management.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance is desirable
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.