In-Store Cleaning Manager

Manchester Arndale; Chard; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading facilities management company is seeking an In-Store Cleaning Manager in Chard, UK. You will manage a cleaning team, ensuring high standards and compliance with company policies. Ideal candidates should have management experience in cleaning and excellent customer service skills. Join a supportive workplace that values professional development and offers various employee benefits.

Benefits

Access to Wagestream App for wage access

OCS Academy for personal development

Discounts and rewards via Hapi app

Qualifications

• Right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or similar.
• Experience in staffing, rotas, and basic HR compliance.

Responsibilities

• Oversee and assist with the cleaning of various areas.
• Manage staff rotas, holiday requests, and training needs.
• Conduct weekly site audits and document required actions.

Skills

Excellent customer service skills

Staffing and rotas management

Training and coaching

Health & Safety knowledge

Flexibility in working hours

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Working Pattern - Varied Day
Schedule - AM Shifts

We’re recruiting for an In-Store Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by your team ensuring that a high standard is consistently delivered.

Key responsibilities

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, absence management, informal performance management and supporting with recruitment of new employees where/when required.
• Complete site audits on a weekly basis ensuring any required actions are documented and completed as quickly as possible.
• Identify any training needs on-site, conduct the coaching/training, including Health & Safety and keep appropriate records of training completed on-site.
• Adherence to company policies and procedures.
• Supporting the Area Manager with investigation matters such as personal accidents or potential formal performance management.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
• Experience in staffing, rotas, training, and basic HR compliance is desirable.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Why join OCS?

• OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
• We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.
• With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.

We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications.

Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts). WAGESTREAM IS CONTRACT SPECIFIC.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.