In-Service Support Operations Manager - Defence Systems - Quartermaster/Submarina

Contracts IT Recruitment Consulting Ltd; Rowberrow; Hybrid; GBP 65,000 - 101,000; Full time

Job summary

Contracts IT Recruitment Consulting Ltd seeks an experienced In-Service Support Operations Manager for Defence Systems, based in Bristol with hybrid 60% onsite work. The role focuses on managing in-service support for complex defence equipment and coordinating two teams to meet contractual milestones and service standards.

The position combines BAU operational management with technical support across engineering teams, ensuring effective service delivery and continuous improvement in a

Qualifications

• Experience in managing in-service support for defence systems.
• Ability to coordinate multiple engineering and electrical safety workstreams.

Responsibilities

• Manage and coordinate operational activities relating to complex defence equipment and systems in service.
• Work with technical and engineering teams to provide in-service support.
• Monitor contract performance, milestones and deliverables.
• Carry out service surveillance to maintain standards.
• Oversee stock control, inventory and related requirements.
• Identify and manage operational risks and dependencies.
• Ensure activities meet procedures, standards and contractual requirements.
• Provide operational oversight and technical support across teams.
• Work with stakeholders to keep equipment and support services effective.
• Review performance and address issues escalated.
• Support continuous improvement of operational processes.

Job description

In-Service Support Operations Manager - Defence Systems - Quartermaster/Submarina

Location: Bristol, Abbey Wood
Contract: 6 months
Working Pattern: Hybrid - 60% onsite
IR35: Inside IR35
Excellent Rates
*Public Sector Experience and relevant accreditation highly desirable*

*Urgent 6 Month contract - Interviewing and hiring now!*

This is a *Bristol* Hybrid based role with an excellent immediate start within a Public Sector organisation working on. Managing and coordinating multiple engineering and electrical safety workstreams

About the Role

We are seeking an experienced Operations Manager to support the effective management and in-service support of complex defence systems and equipment.

The role sits across two teams, working closely with an in-service support team that provides detailed technical expertise and supports wider operational activities. You will be responsible for ensuring that operational requirements, contractual milestones, standards and service performance are effectively managed.

This is a hands-on role combining day-to-day operational management (BAU) with technical and service support responsibilities.

Key Responsibilities

• Manage and coordinate operational activities relating to complex defence equipment and systems in service.
• Work closely with technical and engineering teams to ensure effective in-service support.
• Monitor and manage contract performance, milestones and deliverables.
• Carry out service surveillance to ensure agreed standards and requirements are being maintained.
• Oversee stock control, inventory and associated operational requirements.
• Identify and manage operational issues, risks and dependencies.
• Ensure activities are delivered in accordance with relevant procedures, standards and contractual requirements.
• Provide operational oversight and technical support across the relevant teams.
• Work with stakeholders to ensure equipment and support services remain effective throughout their service life.
• Review performance and ensure any issues are escalated and addressed appropriately.
• Support continuous improvement across operational processes and service delivery.
• Quickly develop an understanding of the operational environment and become effective in the role.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.