In-Service Support Engineer

Babcock Mission Critical Services España SA.; Plymouth; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading defense contractor in Plymouth seeks an In-Service Support Engineer to enhance complex system operations. You will coordinate improvements and investigations while working in a flexible hybrid environment. Essential skills include familiarity with MoD systems and reliability engineering, with required qualifications at HNC level or NVQ equivalent. The role offers excellent benefits, training, and a competitive salary.

Benefits

Matched contribution pension scheme

Access to a Digital GP

Employee share scheme

Holiday Trading

'Be Kind Day' for volunteering

Qualifications

• Qualified in an engineering discipline or equivalent industry experience.
• Membership of an appropriate professional body is desirable.
• UK national eligible for SC security clearance.

Responsibilities

• Collate and interrogate system data for improvements.
• Coordinate Through-life Support improvements with stakeholders.
• Conduct investigations into safety and operational issues.

Skills

Familiarity with complex MoD systems

Familiarity with MoD tools and applications

Expertise in ILS & Reliability Engineering

Education

HNC level or NVQ equivalent in engineering discipline

Tools

SSDD

BWIMS

MJDI

CSIS

UMMS

Job description

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Location:

Devonport, Plymouth, GB, PL2 2BG

Onsite or Hybrid:

Job Title: In-Service Support Engineer

Compensation: Competitive Salary + Benefits

Role Type: Full time / Permanent

Role ID: SF66439

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as anIn-Service Support Engineer at our Devonport Royal Dockyard site.

The Role

As an In-Service Support Engineer, you’ll have a role that’s out of the ordinary. You will connect different aspects of complex system support and stakeholders together. Working in partnership with other team members you will be responsible to the Through-Life Support Manager.

Day-to-day, you’ll:

• Collate and interrogate system data to identify potential improvements utilising DRACAS and Learning from Experience.
• Coordinate implementation of Through-life Support improvements and corrective actions by liaising with all internal and external Stake Holders.
• Assist the Through-life Support manager and system Project Managers by conducting detailed investigations into safety, operational and environmental issues, collating required evidence, with requisite summaries, conclusions and recommendations for support improvements and contractual KPI claims.
• Production of reports to demonstrate performance delivery for Through-life Support activities.
• Provide oversight and management of System obsolescence, System Technical Data Pack, Lifed Items, modifications and configuration management as required.
• Conduct a range of Supportability Analysis tasking (including FMECA, RCM and LORA) in order to identify and maintain maintenance tasks/instructions and identification of spare parts and tooling.

This role is full time, 35 hours per week and provides flexible hybrid working arrangements withdays in the office/onsite and days working from home. This role will be typically 80% working from home. Training is provided for any essential skill gaps for the suitable candidate.

Essential Experience of the In-Service Support Engineer

• Familiarity of complex MoD systems, with demonstrable experience of support.
• Familiarity of MoD tools and applications such as SSDD, BWIMS, MJDI, CSIS, and UMMS for example.
• Familiarity or expertise and specialist support knowledge in overall ILS & Reliability Engineering experience including hands-on application of the analysis techniques including FMECA, RCM and LORA.

Training is provided for any essential skill gaps for the suitable candidate.

Qualifications for the In-Service Support Engineer

• Qualified to HNC level or NVQ equivalent or studying towards, in an engineering discipline, or equivalent industry experience.
• Desirable; Membership of appropriate professional body.

Security Clearance

The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)

What We Offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing Date: 18/08/2025

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