In Room Dining Waiter – Flexi Hours

Hyatt Hotels Corporation; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in hospitality is seeking an In-Room Dining Waiter/ess to provide exceptional service at their luxurious hotel. This role offers the chance to work flexible hours, allowing you to control your schedule while earning extra money. You'll be responsible for taking and delivering room service orders, ensuring guest satisfaction through attention to detail and adherence to high service standards. With numerous benefits, including discounted hotel stays and continuous learning opportunities, this position is perfect for those looking to grow their careers in a supportive and dynamic environment.

Benefits

Discounted hotel stays

Free meals on duty

Complimentary uniform laundering

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in a luxury environment within the hospitality industry.
• Focus on providing outstanding levels of service.

Responsibilities

• Take and process room service orders accurately and efficiently.
• Deliver food and beverages to guest rooms promptly and professionally.
• Ensure compliance with food safety and health regulations.

Skills

Exceptional interpersonal skills

Communication skills

Customer service

Job description

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Hyatt is a place of learning – similar to a university. The company offers many ways for me to learn and grow, both professionally and personally.

At Hyatt, there’s a home for every stage of your career. With Flexi-Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time.

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace, and Kings Road.

Duties and responsibilities related to the In-Room Dining Waiter/ess role:

• Take and process room service orders accurately and efficiently, ensuring all guest preferences and special requests are noted and fulfilled.
• Deliver food and beverages to guest rooms promptly and professionally, maintaining a high level of presentation and etiquette.
• Work closely with other hotel departments to ensure smooth operations and guest satisfaction.
• Adhere to departmental standard operating procedures to uphold service levels.
• Ensure compliance with food safety and health and safety regulations.

About you: Previous experience in a luxury environment within the hospitality industry. Exceptional interpersonal and communication skills, with a focus on providing outstanding levels of service.

Benefits of the In-Room Dining Waiter/ess role include:

• Discounted hotel stays across Hyatt for you and your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant.
• Uniform provided and laundered complimentary.
• Headspace membership and access to our Employee Assistance Programme.
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Continuous learning and development opportunities to provide you with a clear career path and job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt, ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this In-Room Dining Waiter/ess role and start your journey with Hyatt Hotels!