In-Room Dining Waiter

Auberge Resorts LLC; Greater London; Hybrid; GBP 17.000 - 22.000; Vollzeit

Zusammenfassung

Cambridge House in Mayfair, London, is seeking an In-Room Dining Waiter to deliver refined, attentive service for in-room dining experiences. You will prepare and present orders, interact with guests with warmth, and collaborate with In-Room Dining, Culinary and House teams to uphold the highest standards while maintaining privacy and comfort.

You will demonstrate knowledge of menus and beverages, handle dietary requirements, and support the opening service culture with a proactive,

Qualifikationen

• Previous experience in In-Room Dining in a luxury hospitality environment, ideally with supervisory responsibility.
• Ability to support and motivate team members, leading by example and maintaining high standards during overnight service.
• Excellent organisational and communication skills, with the ability to remain composed and resourceful when priorities change.
• Sound understanding of food safety, hygiene, allergen management and responsible food handling.
• Confidence with POS systems, order management and service procedures, with a keen eye for accuracy.
• Willingness to work overnight shifts, including weekends and public holidays.
• Right to work in the United Kingdom.

Aufgaben

• Play an integral role in establishing the service culture of Cambridge House from its opening, delivering exceptional, personalised experiences that reflect the elegance and individuality of the property.
• Prepare trays, trolleys and in-room dining settings to the highest standards, taking pride in the small details that make each experience special.
• Deliver food and beverage orders to guest rooms with warmth and impeccable attention to presentation.
• Help create memorable first impressions and lasting guest relationships through intuitive and thoughtful service.
• Demonstrate a thorough knowledge of our menus, ingredients and beverages, confidently answering questions and offering recommendations tailored to individual preferences.
• Communicate guest requests, dietary requirements and allergies accurately, working with the wider Cambridge House team to ensure every order is delivered with care.
• Attend to guests throughout their dining experience, responding promptly and thoughtfully to additional requests while respecting their privacy and comfort.
• Maintain impeccable standards of cleanliness, food safety, hygiene and equipment care, while supporting the smooth running of the wider in-room dining operation.

Kenntnisse

In-Room Dining experience

Team leadership

Excellent communication

Food safety knowledge

POS systems

Overnight/late shifts

Tools

POS systems

Jobbeschreibung

Company Description

Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.

Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.

For more information: auberge.com/cambridgehouse/

Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge

Job Description

As an In-Room Dining Waiter at Cambridge House, you will deliver refined, attentive food and beverage service, ensuring every guest request is handled with care. From preparing and arranging in-room dining experiences to delivering orders and attending to guests throughout their meal, you will uphold the highest standards of service and presentation. Working closely with our In-Room Dining, Culinary and wider House teams, you will play an integral role in delivering a seamless, personalised experience that reflects the character and standards of Cambridge House.

Key Responsibilities:

• Play an integral role in establishing the service culture of Cambridge House from its opening, delivering exceptional, personalised experiences that reflect the elegance and individuality of the property.
• Prepare trays, trolleys and in-room dining settings to the highest standards, taking pride in the small details that make each experience special.
• Deliver food and beverage orders to guest rooms with warmth and impeccable attention to presentation.
• Help create memorable first impressions and lasting guest relationships through intuitive and thoughtful service.
• Demonstrate a thorough knowledge of our menus, ingredients and beverages, confidently answering questions and offering recommendations tailored to individual preferences.
• Communicate guest requests, dietary requirements and allergies accurately, working with the wider Cambridge House team to ensure every order is delivered with care.
• Attend to guests throughout their dining experience, responding promptly and thoughtfully to additional requests while respecting their privacy and comfort.
• Maintain impeccable standards of cleanliness, food safety, hygiene and equipment care, while supporting the smooth running of the wider in-room dining operation.

Qualifications

• Previous experience in In-Room Dining in a luxury hospitality environment, ideally with supervisory responsibility.
• The ability to support and motivate team members, leading by example and maintaining high standards during overnight service.
• Excellent organisational and communication skills, with the ability to remain composed and resourceful when priorities change.
• A sound understanding of food safety, hygiene, allergen management and responsible food handling.
• Confidence with POS systems, order management and service procedures, with a keen eye for accuracy.
• A proactive, hands-on approach and a willingness to work overnight shifts, including weekends and public holidays.
• Right to work in the United Kingdom.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge