Improvement Support Officer

NHS; Worthing; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Worthing is seeking an Improvement Support Officer to manage team administration for clinical audits and improvement strategies. The ideal candidate will have experience in clinical audit methodologies and data management. This role requires excellent communication and analytical skills to support the team's goals effectively.

Qualifications

• Experience working with individuals with severe mental illness.
• Participation in team discussions is essential.
• Knowledge of administrative procedures.

Responsibilities

• Support clinical audit and improvement programmes.
• Manage team communications and resources.
• Organize data collection for clinical audits.

Skills

Knowledge of clinical audit and improvement methodologies

Communication skills

Data analysis skills

Education

Relevant experience in a clinical setting

Tools

Data analysis software

Clinical information systems

Job description

Main duties of the job

The main duties of the Improvement Support Officer are to ensure effective administration to the Improvement & Effectiveness Team; including but not limited to:

• Team roster, leave and sickness management
• Team meetings / away days / training sessions and events
• Team data management and filing systems
• Team resources and information
• Team inbox administration and work requests
• Clinical audit registration and monthly reporting
• Data collation, input and analysis to support delivery of the Clinical Audit Forward Plan.

About us

All staff must adhere to professional and Trust standards of behaviour, treat patient and business information with strict confidentiality, and comply with Data Protection Act provisions.

They should maintain awareness of Health and Safety policies, support the Trust's vision and values, and promote diversity, equality, and respect. Staff must demonstrate safeguarding principles, develop positive relationships with colleagues, and take responsibility for protecting vulnerable adults and children. They should familiarise themselves with safeguarding policies and procedures and undertake relevant training

Job responsibilities

Communication & Relationship SkillsWork closely with staff in the Trust involved in clinical audit and improvement programmesSupport the clinical audit and improvement programme delivery, and promoting the activity and strategy of the departmentMaintain and develop back office Clinical Audit and Improvement team functions and team administration

Analytical & Judgemental SkillsJudgements involving a range of facts or situations which require analysis.Assist in the analysis of quantitative dataAssist in approval and registration of clinical audit and quality improvement projects.

Planning & Organisational SkillsPlanning and organisation of straightforward tasks, activities or programmes, some of which may be ongoing.Organise meetings associated with clinical audit projects study.Arrange Team meetings and away days and the administration around theseArrange briefings for teams as appropriate, and undertake presentations if requiredOrganise groups associated with clinical audit projects.Organise data collection opportunities associated with the clinical audit projects.Orders supplies for team.

Knowledge, Training & ExperienceUnderstanding of a range of work procedures and practices, the majority of which are non-routine, which require some level of theoretical knowledge.Knowledge of administrative procedures, including computer software, especially databases, data analysis software and clinical information systems.Knowledge of clinical audit and improvement.

Person Specification

Knowledge/Experience

• Knowledge of clinical audit and improvement methodologies
• Experienced in participating & contributing to team discussions
• Clinical Audit experience
• Experience of working with people with severe and enduring mental illness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.